Supervisor Mercantile

Freeport-McMoRan•Bagdad, AZ

12h•Onsite

About The Position

At Freeport-McMoRan, we are committed to providing an employment package that recognizes excellence, encourages safe production and a culture supported by our core values. Here, you’ll find a collaborative environment where safety is a top priority, all opinions are valued, and people are empowered to grow in their career. The Supervisor Mercantile is responsible for the business performance of the establishment. This role uses past performance, market conditions and strategic planning to forecast supply and demand. It coordinates all activities including management, customer relations, and marketing to ensure efficiency and profitability. The supervisor oversees daily restaurant operations to ensure efficiency and profitability, sets annual budgets and manages costs, while developing cost-saving strategies to increase profit. They devise systems, set policy, and implement changes to uphold quality standards. The position also involves providing training and leadership to staff, including team building and performance management, recruiting and hiring new staff, creating schedules, and tracking attendance. The supervisor investigates and resolves service complaints and enforces disciplinary actions as needed, maintains high standards of health, safety, and quality control, and prepares end-of-day financial reports.

Requirements

High School diploma or GED and three (3) years of relevant experience; OR Bachelor’s degree and one (1) year of supervisor or lead experience
Ability to understand and apply verbal and written instructions in English
Effective communication in English regarding job procedures and safety standards
Ability to work in a potentially stressful environment
Availability for flexible hours including mornings, evenings, weekends, nights, and holidays
Ability to meet operating policies and standards including cash handling and safety
Strong customer engagement and communication skills
Compliance with dress code standards
Willingness to perform a variety of tasks during each shift
Candidates may be required to pass a medical exam
Candidates must pass all required training and/or testing
Employees may be required to work a non-standard schedule, which may include shift work (other than day shift) at a 24/7, 365-day operation
Freeport-McMoRan promotes a drug/alcohol-free work environment using mandatory pre-employment drug testing and on-going drug and alcohol testing, as allowed by applicable laws

Nice To Haves

Serve Safe Certified or ability to obtain within a 1 month of hire

Responsibilities

Responsible for the business performance of the establishment
Uses past performance, market conditions and strategic planning to forecast supply and demand
Coordinates all activities including management, customer relations, and marketing to ensure efficiency and profitability
Oversee daily restaurant operations to ensure efficiency and profitability
Set annual budgets and manage costs, while developing cost-saving strategies to increase profit
Devise systems, set policy, and implement changes to uphold quality standards
Provide training and leadership to staff, including team building and performance management
Recruit and hire new staff, create schedules, and track attendance
Investigate and resolve service complaints and enforce disciplinary actions as needed
Maintain high standards of health, safety, and quality control
Prepare end-of-day financial reports
Perform other duties as required