Supervisor, Medicaid - Hartford, CT

Med Metrix•Hartford, CT

9h•Onsite

About The Position

The Supervisor, Medicaid provides support to the department, determines the eligibility of patients and provides assistance to patients in completing applications. The Supervisor, Medicaid will work with limited supervision and will identify any issues that arise, determine the course of action and communicate any problems to management for resolution.

Requirements

Minimum Associates Degree
2-3 years minimum of supervisory experience requirement
Notary Public
Must be willing to travel to various locations
Must have valid driver's license & personal vehicle
Adhere to HIPAA, Medicaid and the Firm’s guidelines
Must have administrative experience
Proficiency in Microsoft Office Suite
Strong interpersonal skills, ability to communicate well at all levels of the organization
Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
High level of integrity and dependability with a strong sense of urgency and results oriented
Excellent written and verbal communication skills required
Gracious and welcoming personality for customer service interaction
Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes.

Nice To Haves

Bilingual English/Spanish preferred
Experience with ePACES and LexisNexis is a plus

Responsibilities

Oversee IP and Collection accounts
Contact and screen patients eligibility for Medicaid
Review and submit completed applications
Draft and send out letters
Access hospital databases to obtain information needed for claims
Create and review various reports on a continual basis
Keep management updated for ongoing processes
Oversee team members and answer any questions
Review accounts to ensure that all work is done properly and within time limits
Review cases to be closed before closing
Review productivity and track any referrals and trends
Other duties as assigned
Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
Understand and comply with Information Security and HIPAA policies and procedures at all times
Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties