This is a 2nd shift position - hours are Monday - Friday 2:00pm - 11:00pm. Responsible for all aspects of technical support for all mechanical and electrical machinery at Vicor including daily maintenance and support, as well as preventative maintenance for all Vicor product lines. The Technical Support Supervisor oversees the daily operations of a technical support team, manages staff, and ensures the timely and effective resolution of production equipment issues.Job Description 1. Communicates with employees on a monthly basis through group meetings2. Provides feedback to the Technical Support Manager on Strategic Initiatives for the organization3. Reviews Preventive Maintenance intervals and backlog for pm compliancy4. Reviews equipment aging to propose replacement/repair options to reduce our exposure as equipment goes beyond its estimated useful life 5. Establish a working environment that promotes continuous improvement and high morale. 6. Working with production on scheduling maintenance and priorities aligned with production goals The successful candidate will have experience supervising/maintaining a highly automated 7X24 operation and will be held accountable for meeting Mangers objectives of Production support, PM Compliancy, Labor Utilization, inventory control, and database accuracy. The candidate will demonstrate Strong leadership and people supervising skills and have the ability to work independently and be effective in a fast-paced environment. They must communicate well with production on priorities, scheduling, and status of down equipment
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Job Type
Full-time
Career Level
Manager
Number of Employees
1,001-5,000 employees