About the position
As a 3rd Keyholder at Claire's, you will be responsible for supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales. In the absence of any other management, you may open and close the store and are responsible at that point for ensuring that the store trades safely and legally. You will deliver sales through friendly and efficient customer service, ensuring our customers have a fun and enjoyable shopping experience. You will demonstrate Claire's products, assist customers with their queries using your product knowledge, and assist with processing store deliveries, visual merchandising, stock takes, markdowns, and promotions. You will also be involved in ear piercing (with full training provided) and ensuring the store looks presentable and inviting to our customers.
Responsibilities
- Support Store Manager and Assistant Store Manager in achieving retail store targets by driving sales.
- Open and close the store in the absence of other management, ensuring safe and legal trading.
- Deliver sales through friendly and efficient customer service.
- Ensure customers have a fun and enjoyable shopping experience.
- Demonstrate Claire's products.
- Assist customers with queries using product knowledge.
- Process store deliveries, visual merchandising, stock takes, markdowns, and promotions.
- Perform ear piercing (full training provided).
- Ensure the store looks presentable and inviting.
Requirements
- Some high school required.
- Minimum 1 year retail experience.
- Excellent verbal/written communication and organizational skills.
- Basic computer skills.
- Understanding of the importance of Customer Service.
- Sound understanding of mathematics and strong reading comprehension skills.
- Ability to stand during scheduled shifts.
- Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally.
- Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise and assisting customers.
- Ability to operate POS system.
Benefits
- Voluntary welfare plans.
- 401(k) match.
- Vacation time.
- Sick time in required states.
- Paid leave in required states.
