Supervisor Lab Support Services - St. Charles Hospital
About The Position
As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. Laboratory Support Services Supervisor – St. Charles Hospital Job Summary: The Laboratory Support Services Supervisor is responsible for the day-to-day supervision and oversight of the laboratory operation and personnel performing testing and reporting test reports. The Lab Supervisor assists the leadership team with operational and administrative functions that facilitates excellent patient care, maintain laboratory functions, and ensures policies and procedures are feasible by making compliance is a key priority.
Requirements
- 5 years of experience in a clinical laboratory setting (required)
- 3 years phlebotomy experience (required if supervising Phlebotomy)
- Demonstrates leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, and decision making
- Possesses extensive knowledge of clinical practice or function and a thorough understanding of the organization and work environment
Nice To Haves
- Associates Degree in Medical Technology, healthcare, or a related Science (preferred)
- Phlebotomy Certification (preferred, not required)
- Previous experience in a leadership position in a customer service environment (preferred, not required)
- Experience with EKG (preferred, not required)
Responsibilities
- Hires and assist with onboarding top talent to create a work environment of diversity, professional growth, and continuous development
- Evaluates the competency of all testing personnel and assuring that the staff maintain their competency to perform test procedures and report test results promptly, accurately and proficiently
- Ensures that patient test results are not reported until all corrective actions have been taken and the test system is functioning properly
- Participates in committees, task forces, and improvement teams as defined
- Ensures all changes within the laboratory are sufficiently validated before implementation
- Other duties as assigned
Benefits
- Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
- Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
- Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
- Tuition assistance, professional development and continuing education support
- Benefits may vary based on the market and employment status.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
5,001-10,000 employees
