About The Position

The Laboratory Support Services Supervisor is responsible for the day-to-day supervision and oversight of the laboratory operation and personnel performing testing and reporting test reports. The Lab Supervisor assists the leadership team with operational and administrative functions that facilitates excellent patient care, maintain laboratory functions, and ensures policies and procedures are feasible by making compliance is a key priority.

Requirements

  • Associates Degree in Medical Technology, healthcare, or a related Science (preferred)
  • 5 years of experience in a clinical laboratory setting (required)
  • 3 years phlebotomy experience (required if supervising Phlebotomy)
  • Demonstrates leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, and decision making
  • Possesses extensive knowledge of clinical practice or function and a thorough understanding of the organization and work environment

Nice To Haves

  • Phlebotomy Certification (preferred, not required)
  • Previous experience in a leadership position in a customer service environment (preferred, not required)
  • Experience with EKG (preferred, not required)

Responsibilities

  • Hires and assist with onboarding top talent to create a work environment of diversity, professional growth, and continuous development
  • Evaluates the competency of all testing personnel and assuring that the staff maintain their competency to perform test procedures and report test results promptly, accurately and proficiently
  • Ensures that patient test results are not reported until all corrective actions have been taken and the test system is functioning properly
  • Participates in committees, task forces, and improvement teams as defined
  • Ensures all changes within the laboratory are sufficiently validated before implementation
  • Other duties as assigned

Benefits

  • Comprehensive, affordable medical, dental and vision plans
  • Prescription drug coverage
  • Flexible spending accounts
  • Life insurance w/AD&D
  • Employer contributions to retirement savings plan when eligible
  • Paid time off
  • Educational Assistance
  • And much more
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