Under the general direction of the Laboratory Director, coordinates the work performed in their respective section for all hospitals in the health system. Maintains procedure manuals and implements new procedures system wide according to the guidelines of the regulatory agencies. Supervises and participates in the evaluation of technical staff. Resolves equipment and procedure problems with service and technical representatives. Ensures an appropriate inventory of reagents and supplies. Accountable to serve as a technical/laboratory role model and resource in lab section. Supervises the activities of employees in a laboratory section ensuring timely, quality results and reports in compliance with all regulatory agencies and established policies and procedures. Maintains current knowledge in technological advancements in specific laboratory discipline that may be incorporated into operations of that area. Responsible for the standardization of procedures and cross training of staff across the system. Essential Job Responsibilities Align department with strategy map and continually work to implement drivers in support of Independence Health System’s mission and vision. Act promptly to resolve problems and initiate better ways of doing things by acting as a catalyst for change. Establish and maintain a safe working environment and assure staff complies with safety, environmental, and infection control guidelines. Equitably apply policies and procedures by issuing corrective action in a fair and consistent manner. Assess customer’s needs, exceed customer expectations, and consider customers in decision making to improve customer satisfaction. Act on most urgent tasks, leverage available resources, review own workload, implement workable systems, and provide clear direction. This position has direct supervisory responsibilities and serves as a coach and mentor for other positions in the department. Management responsibilities include hiring, coaching, skills development, recognition and rewards, staff productivity and performance management. Assists technologists and technicians within the department. Lead staff, through employee engagement, by assisting manager and system supervisors. Demonstrate proficiency in lab information systems. Other duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Manager
Number of Employees
1,001-5,000 employees