Supervisor, Janitorial

The Walt Disney Company • New York, NY

1d

About The Position

The Corporate Real Estate Operations group is responsible for day-to-day facilities and operations management of owned and leased facilities to ensure business is conducted in a clean, safe, and efficient work environment and that the value of Company physical assets is protected and enhanced.

Requirements

• Associate or Bachelors Degree or equivalent work experience
• 3+ years of janitorial and/or facilities related experience
• ServiceNow, Microsoft Office basic programs, excellent customer service
• OSHA Knowledge, familiarity with 32BJ union Labor rules/regulations

Nice To Haves

• Experience in a commercial union office building
• Knowledge of SAP, Coupa, Concur FMP, Facilities certification

Responsibilities

• Report to the Manager, Client Services (Janitorial)
• Daily oversight of cleaning and exterminating staff; walking premises monitoring quality standards and ensuring 3rd party vendors operate efficiently, perform all contractual duties and comply with health and safety regulations, policies and procedures.
• Provide reports to the Manager identifying any problems or issues that need escalation
• Keep regular logs and documentation of facility related activity
• Track costs against the contract, meeting with the Manager monthly to review invoices and forecast quarterly
• Provide costs to Manager for annual fiscal year budgets and prepare purchase order requisitions for goods and services as needed
• Complete monthly chargebacks to ensure costs are journaled to clients in a timely manner
• Collaborate with engineering, electrical, carpentry, painting and events teams as needed
• Monitor janitorial equipment to ensure it is in working condition and in compliance
• Monitor daily ServiceNow work tickets that require janitorial attention
• Responds to emergencies which might include off-hours
• Supports the Manager with the coordination of snow removal
• Manage contract with third-party waste management company, monitoring their performance and ensuring adherence to contractual obligations (including waste audits).
• Must be highly organized, accountable, detail-oriented, and possess the ability to meet deadlines in a dynamic environment.
• Experience with managing a budget
• Collaborator and a team player
• Proven customer service focus
• Flexibility in working hours

Benefits

• A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees