Supervisor, IT Systems & Security

Zippy's • Honolulu, HI

82d

About The Position

The IT Systems & Security Supervisor is responsible for overseeing the design, implementation, and maintenance of the organization's IT infrastructure and security protocols. This role ensures the integrity, confidentiality, and availability of systems and data while supervising the Tech Security Analyst and collaborating with cross-functional teams to align IT security initiatives with business objectives.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or related field.
• Minimum 5 years of experience in IT systems and security, with at least 2 years in a supervisory or leadership role.
• Strong understanding of network topologies, operating systems, and cloud environments.
• Experience with firewalls, routers, switches, and endpoint protection tools.
• Direct experience in cybersecurity operations, including threat detection, incident response, incident remediation, and vulnerability management.
• Proven ability to implement and maintain security controls, conduct risk assessments, and ensure regulatory compliance.
• Develop and deliver cybersecurity awareness training.

Nice To Haves

• Relevant IT certifications (e.g., CompTIA Network+, CompTIA Security+, Azure AZ-900) preferred.
• Strong understanding of PCI-DSS framework.
• Proficiency in managing Windows and Apple environments.
• Experience with Active Directory, Group Policy, and identity/access management solutions.
• Strong knowledge of TCP/IP, DNS, DHCP, VPN, and VLAN configurations.
• Familiarity with Meraki and Verkada platforms.
• Familiarity with Microsoft Entra ID, Microsoft Intune, Microsoft Defender, and Microsoft Purview.
• Familiarity with endpoint detection and response (EDR) tools.
• Hands-on experience with vulnerability scanning tools (e.g., Nessus, Qualys).
• Understanding of cloud security principles (e.g., AWS, Azure, Google Cloud).
• Experience with backup and disaster recovery solutions.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong interpersonal and communication skills, with the ability to present technical information to non-technical audiences.
• Proven ability to manage multiple priorities and projects effectively.
• High level of integrity and commitment to confidentiality and data protection.

Responsibilities

• Supervise and mentor the Tech Security Analyst, providing guidance, performance feedback, and professional development opportunities.
• Coordinate workload distribution and ensure timely completion of security-related tasks and projects.
• Foster a collaborative and security-conscious culture across the IT department.
• Lead the planning, deployment, and monitoring of security measures to protect networks, systems, and data.
• Oversee the identification, investigation, and resolution of security incidents and vulnerabilities.
• Ensure compliance with industry standards and regulatory requirements including but not limited to PCI DSS.
• Manage patching schedules, firewall configurations, and access controls across systems.
• Evaluate and implement security tools, including encryption, anti-malware, and intrusion detection systems.
• Align IT security initiatives with organizational goals and the broader IT strategic plan.
• Lead or support security-related projects, ensuring milestones and deliverables are met.
• Develop and maintain documentation for security policies, procedures, and system configurations.
• Promote security awareness across the organization through training and communication.
• Ensure team members are informed of emerging threats and best practices.
• Review and approve incident reports, risk assessments, and audit findings.
• Provide regular updates to leadership on system health, security posture, and project status.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Food Services and Drinking Places
• Education Level: Bachelor's degree