Supervisor, IT Network Infrastructure

SpaceX•Redmond, WA

About The Position

SpaceX technical teams work in a complex environment supporting a variety of critical production, launch and landing activities. The Network Infrastructure team installs and supports the low voltage used for all types of telecommunications in support of the production and launch vehicles and spacecraft. This includes but not limited to installation and support of the layer 1 fiber and copper data network cabling infrastructure, support of mission video, ground-side vehicle and payload interface systems, ground stations, telemetry and optical tracking systems, marine communications, readiness testing, and other systems involved in real-time communications and operations for Falcon, Dragon, Starship and other missions.

Requirements

High school diploma or equivalency certificate
5+ years of telecommunications systems experience
2+ years prior leadership experience (leading teams, projects or people)
Ability to pass Air Force background checks for Cape Canaveral and Vandenberg
Ability to distinguish between different colors and possess manual dexterity to complete fine motor tasks
Ability to work at elevated heights and/or tight spaces
Physical effort including standing, lifting and carrying moderately heavy materials (up to 25 lbs unassisted) or equipment
Regularly exposed to work in extreme outdoor environments – heat, cold, rain
Work occasionally performed in an environment requiring exposure to fumes, odors, and noise
Willingness to work long hours, some nights and weekends when need to meet critical deadlines
Ability to travel (up to 25%) as required to common destinations including Hawthorne, CA (SpaceX headquarters); McGregor, TX (SpaceX test site); Vandenberg, CA (SpaceX west coast launch site); Cape Canaveral, FL (SpaceX east coast launch site)
To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State.

Nice To Haves

Technical expertise in the installation, termination, testing of low voltage cables and fiber optical cables to include twisted pair, coaxial, stranded and solid conductor low voltage cables, single mode and multi-mode fiber optical cables
Strong knowledge of industry standards (BICSI, NEC, TIA/EIA); different types of fiber (MM, SM) for interior and exterior usage; Cat5E, Cat6 and Cat6A data cabling; and cable pathways such as conduit, fire penetrations and cable trays
Knowledge of the telecom network best practices and concepts including network security, network architecture design, technical standards and deliverables, troubleshooting tools (e.g., line analyzers, breakout boxes, and network traces), software and hardware installation and configuration, network hardware, and protocols (e.g., TCP/IP, DLC, and ASYNC)
Working knowledge of audio, video, and wireless systems and corresponding physical means of delivery (analog, digital, AoIP, VoIP, etc.)
Operational knowledge of oscilloscopes and multi-meters, soldering wires and connectors, various crimping tools, wire stripping techniques, Ohm’s law, continuity testing, pinning out a military type connector, routing and tie wrapping cables, drilling and tapping holes, and building junction boxes
Experience with DC power supplies, DC-DC converters, heat shrink tubing, cable harnessing, lacing, and proper strain relief concepts
Experience with IP and HD-SDI video cameras and infrastructure
Comprehension of modern networking architecture and what is necessary for physical layer inter-connectivity
Experience operating articulating boom lifts, fork lifts, scissor lifts, and other work site machinery
Proficient in the use of Visio or other CAD software to read and develop system documentation
Experience in the installation and operation of RF communication systems
IP and HD-SDI Video cameras and infrastructure
Comprehension of modern networking architecture and what is necessary for physical layer inter-connectivity
Working knowledge of electrical systems including UPS and standby power systems
Sound knowledge of computer skills, MS Words, Excel, and Power Point

Responsibilities

Supervise technician teams to install and maintain mission critical communication systems
Prioritize and schedule work to meet required timelines
Provide feedback and progress updates to project stakeholders
Evaluate, diagnose, troubleshoot cabling infrastructure systems and perform repairs as necessary
Coordinate with other contractors and project teams as needed
Collaborate with the communication engineers and telecommunication specialist in system designs, selection of materials, and creation of documentation
Interface with external carriers (private and government) at cross-connect facilities, and transition points
Provide superior customer service to SpaceX launch customers
Provide QA and auditing before and after work
Maintain the integrity of the documentation of all installations including assets, locations, connectivity, and the patch record databases
Assist with the creation of local and companywide installation and workmanship standards
Provide ongoing feedback, periodic review, and corrective action to direct reports
Review timesheets, manage overtime and time off requests
Verify compliance with OSHA regulations and SpaceX safety requirements
Assist in the evaluation and selection of candidates for open positions in the team

Benefits

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan.
You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks.
You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year.
Employees in Washington State accrue paid sick time in compliance with state and federal law.
Company shuttles are offered to employees for roundtrip travel from select Seattle locations to the SpaceX Redmond office Monday to Friday.

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