Supervisor IS PC Support

Franciscan Missionaries of Our Lady Health System • Baton Rouge, LA

81d

About The Position

The Supervisor of PC Support supervises and supports information services for the facility to maximize organizational performance.

Requirements

• 2 years in a leadership role in healthcare
• Bachelor's Degree OR 5 years in information services

Responsibilities

• Supervises facility information services operations and staff including computer operations, telecommunications and device support.
• Determines work requirements, priorities and best use of resources for scheduled operations and unplanned incidents.
• Provides confidential and professional guidance to the organization by analyzing and interpreting information toward ensuring prudent and efficient facility management.
• Plans, prioritizes, and directs the work of team members in order to meet established goals and objectives, provide timely and effective service to customers, and maximize system efficiency.
• Provides technical input and assistance to all customers in order to identify problems and develop solutions.
• Develops and maintains accurate records for use in evaluating organizational performance.
• Identifies ways of improving current services and consults with management on issues and problems.
• Provides guidance and support to staff members and facilitates effective problem-solving among employees.
• Reviews staff performance, identifies performance deficits, and implements prudent recommendations that promote staff efficiency.
• Provides the team with direction and vision and fosters teamwork to create a work culture that values and encourages collaboration.
• Promotes and encourages the growth and development of staff members.
• Develops and implements data driven performance improvement methodologies.
• Ensures security, integrity, and privacy of FMOLHS data in conjunction with FMOLHS policies and procedures.
• Utilizes IS project management methodology and best practices to improve individual and organizational efficiency, effectiveness, and outcomes.

What This Job Offers

• Industry: Hospitals
• Education Level: Bachelor's degree