As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day. Division Unity Lab Services provides a single source for integrated lab service, support, and supply management. Our customized service offerings and best-in-class service authorities have the flexibility and experience to uniquely address our customer’s laboratory's business needs. Role Lead the daily supervision of a small team of customer site-based personnel, enabling the team to consistently deliver high levels of customer service. Includes: ordering lab supplies, chemicals and consumables for POU areas, stockroom management, track lot numbers and expiration dates, material handling, driving forklift as needed. Use both Thermo Fisher Scientific ordering and inventory management systems as well as customer’s system (SAP). Optimally lead a diverse cross-functional team of on-site inventory specialists. Responsible for complete employee lifecycle management: new hire selection, identification of training needs and employee performance evaluations. Deliver on contractual scope of work. Develop, track, and trend business metrics. Collaborate and support the Program Manager for customer performance reviews. Act as liaison between customer and Thermo Fisher Scientific; Coordinate onsite vendor escorting and customer visits Support proactive inventory planning by analyzing usage trends and ensuring accurate data entry and maintenance within proprietary systems to optimize stock levels and meet service level expectations Write and implement SOPs, conduct site inspections, and ensure completion of annual physical inventory Define new opportunities by actively seeking expansion of services. Provide capability presentations. Support the sales team and customer to identify savings and opportunities. Drive process improvement culture by supporting Practical Process Improvement (PPI) initiatives Support safety programs such as hazard identification, conduct inspections and incident reporting. Communicate and hold local staff accountable to safety expectations. Positively represent Thermo Fisher Scientific at all times throughout customer locations. May perform other responsibilities as assigned by management
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees