Conduct regular inventory counts, including quarterly cycle counts, full physical inventories, and customer required counts. Record count results and any discrepancies. Communicate count results to Management and/or the Customer as needed. Advise associates on care and preservation, handling, storing, maintenance and shipping of product. Assign and direct work and monitor performance of inventory employees. Schedule tasks to maximize efficiency. Utilize the Warehouse Management System to monitor inventory accuracy, inventory discrepancies, and errors. Direct tasks of inventory associates based on the system generated reporting and inventory needs. Identify and report on operational errors impacting inventory accuracy. Issue corrective actions as needed. Review and monitor inventory errors, including lost inventory, damaged inventory, etc. Ensure SOPs for handling discrepant inventory are followed. Analyze data and make recommendations on inventory layout and management practices to maximize inventory and maintain inventory at optimal accuracies. Communicate with Management and Customer of warehouse inventory accuracy and discrepancies Research and resolve inventory discrepancies including, but not limited to: researching customer claims, cycle count for missing product, adjust inventory quantities, handle damaged inventory, disposing of inventory. Recommend the approval or denial of customer claims. Maintain and update inventory and inventory discrepancies within the Warehouse Management System.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees