Supervisor, Inside Sales Rep Support (RXO Extra)

RXO, Inc.•Charlotte, NC

37d•Onsite

About The Position

Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As a Supervisor, Inside Sales Rep Support at RXO (RXO Extra), you’ll build and lead a high performing inside sales team by implementing and managing overall sales strategies. You’ll also oversee performance reporting as it relates to department goals and objectives. We’ll count on your skills and years of experience to be a champion of RXO values, ensuring an engaged workforce, loyal customers, efficient operations, and a bright future for yourself and RXO. If you’re looking for a growth opportunity, join us at RXO. This role is fully on-site and based at our headquarters llocated at 11215 N Community House Rd, Charlotte, NC.

Requirements

Bachelor's degree or equivalent related work or military experience
5 years of sales experience
Knowledge of general business practices related to sales; demonstrated ability to utilize data to make decisions

Nice To Haves

2 years of sales leadership or managerial experience
Salesforce.com or equivalent CRM experience
Fuel or Factoring/Financial Services sales experience
Demonstrated ability to reach or exceed sales goals and objectives
Excellent verbal and written communication skills
Highly organized work style with the ability to multitask and prioritize work
Strong business/sales acumen with proven leadership abilities
Proficient in Microsoft Office Suite, with advanced expertise in Excel

Responsibilities

Lead and manage a team of Fuel and Factoring Account Executives to drive revenue growth.
Meet new account acquisition and margin targets for Fuel and Factoring products.
Oversee all account and application escalations between Account Executives and third-party partners.
Develop metrics, reporting and analytics to increase team performance and output
Build strong relationships with key sales leaders, carrier reps and sales reps
Develop a strategy that consistently increases the sales pipeline, won/lost and realization performance
Implement and leverage inside selling tools, technology, and processes to deliver results
Facilitate onboarding for new Account Executives and provide ongoing coaching to existing team members.
Develop and implement new retention strategies to improve account longevity
Design CRM enhancements to streamline the AE’s workflow.