Supervisor, Income Control

Harrah's Cherokee Casino Resort • Cherokee, NC

1d

About The Position

Direct the performance of daily nongaming revenue audits and supervise Income Control Auditors.

Requirements

• A high school diploma or GED is required
• Two years of experience in accounting or audit is required, with experience in Income Control in the gaming industry is preferred
• Must demonstrate the following essential knowledge and skills:
• Proficient in the use of Windows-based office software, including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook
• Excellent oral and written communication skills
• Analytical skills
• Strong organizational skills
• Ability to handle multiple priorities in a fast-paced environment
• Knowledge of internal control procedures
• Excellent attendance record in previous positions
• Willing to learn and to be adaptable
• Neat, professional appearance with excellent personal hygiene
• Attention to detail
• Ability to work independently
• Documented teamwork behaviors and attitudes
• Must be able to stoop, bend, reach, kneel, twist, and grip items
• Must be able to respond to visual and aural cues
• Must be able to read, write, speak, and understand English
• Must be able to lift up to 50 pounds and carry 5 pounds
• Must be physically mobile with reasonable accommodations
• Must be able to operate in mentally and physically stressful situations
• Must have manual dexterity and coordination to operate office equipment, including computers, fax machines, and photocopiers
• Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality, including secondhand smoke
• Must be able to work a flexible schedule, including weekends, evenings, and holidays

Nice To Haves

• A BSBA in a related field from an accredited educational institution, in Accounting or Finance, is preferred
• One year of supervisory experience is preferred
• with experience in Income Control in the gaming industry is preferred

Responsibilities

• Responsible for the training and supervision of income control auditors and gaming auditors
• Ensure compliance with internal policies and procedures and external regulatory agencies
• Work with departments on major variances and exceptions
• Review daily audit checklists for completion and ensure proper completion of checklists by assigned auditors
• Responsible for the preparation of all month-end journal entries
• Assist with the preparation of year-end work (allocated tips, other reporting requirements)
• Supervise the preparation of all required exceptions
• Assist in all areas of Income Control as required, both gaming and non-gaming
• Prepare a schedule of Income Control personnel to meet the needs of the property, avoiding unnecessary overtime
• Meet or exceed the attendance guidelines for the job; be dependable and reliable
• Participative member of the team by volunteering and being involved in projects, committees, and task forces, by providing input and suggestions
• Proactive with incidents and issues, ensuring resolution with Team Members
• Communicate as required with the Tribal Gaming Commission
• Assist in the preparation of budgets and other planning activities
• Responsible for, or actively participates in, the initiation of personnel actions, including but not limited to interviews, training, candidate selection, terminations, performance reviews, promotions, transfers, and disciplinary actions
• Train subordinates, providing each with the knowledge, development, and appropriate direction to perform their responsibilities
• Exhibit sound decision-making with an emphasis on motivating the team and maintaining high morale
• Provide continuous positive coaching for the development of Team Members and appropriate corrective action when necessary
• Provide timely and accurate performance appraisals and accurate work history entries
• Proactive with incidents and issues, ensuring resolution with Team Members and guests
• Other duties as required to deliver excellent service to Team Members and guests.
• Special projects as required
• Adhere to regulatory, departmental, and company policies/procedures in an ethical manner
• Endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision, and Values

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED