Supervisor-in-training - Kettering Dorothy

Goodwill Easterseals Miami Valley • Kettering, OH

16h • Onsite

About The Position

Goodwill Easterseals Miami Valley is a large employer focused on empowering individuals with disadvantages and disabilities. The organization offers over 40 programs and services, including job readiness and assistive technology. This Supervisor-in-training role involves learning to supervise store operations such as trailer loading/unloading, processing textiles and wares, quality control, rotation, sales, and general operations, in preparation for a direct supervisor position. The role also requires continuing to perform retail sales functions, selecting and pricing donated goods and textiles according to the Retail Procedures Manual as needed.

Requirements

• High school diploma or general education degree (GED).
• Ability to perform each essential duty satisfactorily.
• Ability to pass a criminal background check.
• Ability to pass random drug screens.
• Knowledge of cash register procedures.
• Knowledge of stock control.
• Knowledge of banking procedures.
• Knowledge of merchandising and display.
• Ability to supervise and train employees in cashiering, banking, stock, and display.
• Ability to adjust to various learning styles.
• Ability to provide customer service in a friendly and professional manner (greeting, selling, telephone, etc.).
• Ability to perform housekeeping duties to maintain premises in compliance with Agency safety and housekeeping practices, including vacuuming and cleaning restrooms, some of which will require working outside in the elements.
• Ability to perform shipping and receiving duties such as unloading and loading trailers (may use powered equipment), safely and efficiently.
• Demonstrate a willingness and ability to work as a team member.
• Demonstrate the ability to work independently.
• Embrace the empowerment and continuous improvement culture in the agency.
• Display and encourage the ability to offer suggestions and make decisions that will positively impact the store and cause business to grow.

Nice To Haves

• Management experience preferred but not required.

Responsibilities

• Train and become proficient with assisting store manager in processing of donated goods and sales to achieve revenue budget and expense to revenue (E/R).
• Train and become proficient in the area of banking procedures including reconciliation of Daily Business Statements and deposit slips.
• Assume training and supervision of employees and volunteers in procedures on an as-needed basis.
• Provide customer service in a friendly and professional manner (greeting, selling, telephone, etc.).
• Must work a flexible schedule to comply with the needs of the store, such as covering shifts for absent employees.
• Continue to operate cash register ensuring proper handling of cash, checks, credit card transactions and merchandise return.
• Follows the dress code as set by Retail and sets a professional example for employees.
• Continue to perform housekeeping duties to maintain premises in compliance with Agency safety and housekeeping practices includes vacuuming and cleaning of restrooms, etc., ensuring store is maintained in accordance with company policies on housekeeping, safety and security.
• Continue to perform stocking, display and inventory duties as well as merchandise ordering as assigned, to include processing requests to transportation.
• Continue to inspect textiles, furniture, appliances, small household wares, novelty items, books, toys, decorations and sporting goods to determine sale ability ensuring Goodwill quality control standards are met (textiles, misc., furniture).
• Continue to perform stock duties such as sorting and hanging garments, placing them in the appropriate rack, keep pulling system up to date.
• Perform shipping and receiving duties such as unloading and loading trailers (may use powered equipment), safely and efficiently.
• Test electrical appliances to determine safe operations.
• Assist store manager with the responsibility of the equal opportunity employment efforts and results and take action to prevent harassment of employees.
• Complete reports accurately as assigned (donation counts, readings, daily business statements, deposits, and cash drawer).
• Price merchandise according to prescribed criteria.
• Prepare textiles and goods for resale.
• Disinfect upholstered materials using Steri-Fab.
• Must maintain the ability to regularly lift and/or move up to 50 pounds.
• Performs any additional duties as assigned by Manager, Assistant or Supervisor and maintaining an enthusiastic and helpful attitude.
• Provide own transportation and adequate liability insurance for such as it may be necessary to drive on company business while in this position.
• Other duties as assigned.
• Comply with all Agency policies, procedures and safety standards throughout work areas and maintain same to meet CARF, Department of Labor and other regulatory standards.
• Direct supervision of employees and volunteers in absence of Store Manager, Assistant Manager, or Supervisor.
• Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Train employees.
• Plan, assign, and direct work.
• Appraise performance.
• Reward and discipline employees.
• Address complaints and resolve problems.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED