Supervisor, Implementations

DSV•Clarksville, TN

3d•$82,000 - $98,000•Onsite

About The Position

They are responsible for the coordination and delivery of training courses that are required by DSV and the client. The programs would include but are not limited to quality control, work measurement, manufacturing methods, safety, and work instructions. He/she will be responsible to assist in oversight & maintenance of the site regarding site procedures & work instructions.

Requirements

Must have a high school diploma or general education degree (GED).
2 years’ experience in training and/or warehousing
Knowledge of inventory management procedures and warehouse terminology and practices required.
Satisfactory completion of a forklift training program
Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate.
Proficient computer knowledge and internet capabilities
Must be proficient in Microsoft Office (Excel, Word, and Power Point)
RF Scanners
WMS functions
English (reading, writing, verbal)
Excellent oral and written communication skills
Intermediate Mathematical Skills
Positive and pleasant attitude, and excellent “people” skills
Excellent organizational skills
Strong confidentially skills
Able to work un-supervised
Special requirements (OT, vision, strength, etc.) Need to be flexible with scheduling, could be required to change days and hours of work for training purposes

Nice To Haves

Forklift certification: Ability to drive a sit-down electric forklift.
Undergraduate degree in business or related field
Experience in developing training programs
5 years’ experience in training and/or warehousing

Responsibilities

Develop self and always maintain knowledge in relevant fields.
Monitor, measure, and report in-staff training and development plans and achievements within agreed formats and time.
Facilitate shift training on safety, operations, quality, standard updates, and procedure updates.
Facilitate safety training and Associate awareness of regulatory requirements including general awareness and function specific hazardous material handling.
Implement OJT training programs, as required, to improve site performance.
Conduct and supervise training and development programs for employees.
Plan and deliver OJT training courses and programs necessary to meet training need while keeping in consultation with department heads.
Ensure all training information is entered into the data base.
Ensure site safety & training programs meet all regulatory, DSV and client requirements.
Ensure site programs are audit ready to meet ISO (client) & 5-Star (DSV) requirements.
Arrange for the maintenance of all necessary equipment and materials relating to the effective delivery and measurement of training.
Plan, develop and implement strategy for staff training and development, establish and maintain appropriate systems for measuring necessary aspects of staff training and development.
Responsible for equipment operator training, certifications, documentation, and record keeping.
Issue all certification cards and Safety card to all associates with new hire and renewals.
Answer (or find the answer) to any questions associates may have.
Work closely with Management team and the operations department to help ensure that the business/operational needs are being met. Conduct and/or assist with operational investigations and recommend preventive actions.
Evaluate all Associates skill levels to identify outages and retrain all Associates on any updates.
Ensure all information is communicated with your manager.
Special requirements (OT, vision, strength, etc.). Needs to be flexible with scheduling, could be required to change days and hours of work for training purposes.
Establishes effective lines of communication and feedback with Operational Leadership to ensure prompt attention and resolution of conditions that adversely affect safety & training.
Maintain accident statistics, analyze trends, and propose and take remedial action where necessary.
Ensure the implementation of the Emergency management System (EMS) procedures and monitor its effectiveness by undertaking fire evacuation and serve weather drills at the facility at least once a year.
Ensure safety programs are in place and conduct new hire training for safety and quality.
Ensure all employees are trained and can identify potential hazards in the workplace.
Work to become certified on all relevant site equipment to enhance training through insight, experience, and knowledge.
Performs other duties as assigned.
Work overtime as dictated by business whether mandatory or voluntary.