Supervisor, Imaging

Gundersen Health System•Friendship, WI

About The Position

Love + medicine is who we are, it's what we do, it's why people want to work here. If you’re looking for a job to love, apply today. Scheduled Weekly Hours: 40 Job Description Position Title: Supervisor, Imaging Salary Class: Exempt Department: Medical Imaging Position Code: 4791 Reports To: Director Business Operations POSITION SUMMARY The Imaging Supervisor performs administrative duties of management within the department, and is responsible for directing the day-to-day departmental activities, technologist staff and ancillary personnel. The areas of direct responsibility are Diagnostic, Bone Density, EKG, Mammography, Computed Tomography, Nuclear Medicine, Echocardiogram, MRI, and Ultrasound. Expected to respond to emergency situations involving the safety of other employees and the facility. This includes the ability to assist with a possible evacuation of patients/residents. Assists in performing first aid when necessary. STRATEGIC RELEVANCE -- SUMMARY To advance its position as an innovator and leading health care system, Gundersen Moundview Hospital and Clinics (GMHC) must continue to demonstrate superior outcomes, provide seamless delivery of care, and ensure competitive cost structures. It must also stay at the cutting edge of emerging technologies and new delivery models that will transform healthcare. The System must anticipate and respond effectively to evolving market and environmental trends, (e.g., shifts in payment models, value-based purchasing, transparency of outcomes and information technology) that will impact the delivery of health care services. The Imaging Supervisor is responsible for understanding the impact of these forces and trends and for managing the effective response from their AOR (area-of-responsibility). The Imaging Supervisor collaborates with others to achieve GMHC’s strategic mission and goals: 1) demonstrate superior quality and safety through the eyes of patients and caregivers; 2) demonstrate superior service through the eyes of patients and colleagues; 3) attract, develop and retain a talented and engaged workforce; 4) demonstrate affordability of care; and 5) achieve programmatic growth. The Imaging Supervisor translates System strategy into staff commitment, action, and accomplishment in their AOR. POSITION DUTIES AND RESPONSIBILITIES The Imaging Supervisor is specifically responsible for: 1.0 Organizational Strategy and Implementation - Understanding market trends and the impact on their AOR, contributing to AOR strategic and operational plans, translating these plans, and ensuring the understanding, alignment and commitment of AOR staff. 2.0 Fiscal Management – Effectively using established processes to ensure accountability for effective operations and resource management 3.0 Human Resource Management – Effectively using established processes to: select, align, engage, develop, manage and retain a team of highly skilled staff. 4.0 Excellence in Service and Clinical Quality – Achieving seamless delivery of quality patientcare and safety, excellence in patient experience and customer service. 5.0 Organizational Leadership – Providing leadership and accomplishing objectives by ensuring the integration of processes and initiatives. KEY ACCOUNTABILITIES 1.0 Organizational Strategy and Implementation 1.1 Collaborates with Division/Team leadership to understand external market financial, economic, and industry data, identifying market opportunities and threats. 1.2 Provides leadership and actively contributes to the design and implementation of program goals and objectives. 1.3 Formulates recommendations for continuous improvement, taking into account market demands, regulatory standards, and changes in clinical practice. 1.4 Establishes clear performance standards and ensures that cost effectiveness and continuous quality improvement forms the basis for all activities. 1.5 Collaborates to ensure that resources are prioritized, in place, and used to achieve objectives. 1.6 Contributes to the development of and implementation of processes to collect clinical and financial data focused on cost and quality. 1.7 Designs and implements key process improvements to eliminate variability in cost and quality. 2.0 Fiscal Management 2.1 Manages to meet fiscal targets. 2.2 Participates in financial forecasting and planning along with other members of the management team. 2.3 Develops and presents comprehensive analysis for financial and program recommendations. 2.4 Communicates the rationale for financial decisions, ensuring a high level of understanding among staff and clinicians. 2.5 Evaluates for potential cost-effective change and manages the implementation of approved changes. 2.6 Ensures staff compliance with financial decisions and monitors physician as appropriate. 3.0 Human Resource Management 3.1 Provides leadership to staff that offers job satisfaction, performance recognition, and stimulates innovative thinking. 3.2 Ensures that staff understand their roles in accomplishing GMHC, Team/Division, and AOR objectives. Establishes expectations for performance and holds individuals responsible for achieving them. 3.3 In collaboration with Director and HR, ensures the efficacy of systems/processes to recruit, retain, and develop a high-performance team. 3.4 Ensures staff productivity by maximizing efficiency and workflow patterns as well as monitoring and controlling turnover. 3.5 Implements and actively supports the integration of change and conflict management. 3.6 Creates a workplace climate that ensures respect, teamwork, open communication, and professional recognition among a diverse workforce. 4.0 Excellence in Service and Clinical Quality 4.1 Ensures the implementation of service standards to meet patient and other customer definitions of excellence. 4.2 Identifies and analyzes trends in customer satisfaction and patient experience, quality outcomes, and cost using data to guide change in practices. 4.3 Models and ensures that staff effectively uphold a customer service orientation to meet expectations of patients and internal and external customers. 4.4 Ensures confidentiality of patient, staff, and appropriate management data and delivers immediate and certain consequences when confidentiality is compromised. 5.0 Organizational Leadership 5.1 Promotes GMHC to all constituencies by interpreting and communicating GMHC mission and values and acting as a loyal and informed spokesperson. 5.2 Identifies opportunities and effectively manages collaboration with other departments and staff. 5.3 In the spirit of collaboration, promotes the visibility of staff throughout the organization. 5.4 Provides a positive learning environment collaborating with academic programs, while ensuring patient safety. 5.5 Identifies areas for self-development and actively seeks opportunities and resources to meet developmental objectives. KEY INTERFACES The Imaging Supervisor interacts primarily with the following external interfaces: Patients Families The Imaging Supervisor interacts secondarily with the following external interfaces: Vendors/Suppliers Educational and Regulatory Organizations Payers Charitable Organizations General Public Non-GMHC clinicians, hospitals, and facilities The Imaging Supervisor interacts primarily with the following internal interfaces: Clinicians AOR Staff Other Team and Functional Managers Directors The Imaging Supervisor interacts secondarily with the following internal interfaces: Other System Staff Other Functional Directors and Managers DECISION MAKING AUTHORITY & RESPONSIBILITY The Imaging Supervisor has the authority to formulate and execute AOR vision, objectives, and strategies consistent with the System’s mission, vision and goals. This person determines which resources are needed and facilitates the acquisition of additional resources where indicated. The Imaging Supervisor has the responsibility to advocate change in AOR processes and systems to ensure optimal, cost effective health care delivery. This individual facilitates the resolution of clinical, staff, and policy issues within agreed upon organizational, financial and regulatory limits. The Imaging Supervisor oversees the enforcement of policy, as well as makes recommendations for changes to AOR staff and leadership. The Imaging Supervisor coaches, monitors, and documents staff performance, makes recommendations for compensation strategy and promotion, and supports the physician recruitment process for their AOR. The Imaging Supervisor represents GMHC and their AOR within the System and in the external community. SCOPE OF THE JOB Age Specific Population Served: Infant (less than 1 year) Pediatric (1 - 12 years) Adolescent (13 - 17 years) Adult (18 - 64 years) Geriatric (65 years & older) OSHA Category Category I - All Employees in this job title have a reasonably anticipated risk of occupational exposure to blood and/or other potentially infectious materials.

Requirements

Bachelor of Science degree in Radiology or related field.
5-7 years of medical imaging experience demonstrating leadership skills
Current State of Wisconsin Radiographer License is required.
Certification by the American Registry of Radiological Technologists is required.
CPR.
Reasoning/Decision Making Must have a broad range of interests including concerns for personal, organization and community environment. Must be professional, honest and have personal integrity.
Communication Must have a broad range of interests including concerns for personal, organization and community environment. Must be professional, honest and have personal integrity.
Leadership Must be able to problem solve - evaluate, analyze, negotiate and recommend alternatives. Must be able to establish priorities in accordance with organizational strategic plans and management objectives while meeting deadlines legal and regulatory standards.
Must provide excellent customer service to people both inside and outside the organization.
Must be able to effectively get ideas accepted and to guide a group or individual to accomplish a task.
Must have a professional attitude in regard to motivation, cooperation, flexibility, confidentiality, ethics and personal development and must work cooperatively with a wide variety of people.
Microsoft Office Products, Adobe and other similar applications.
Knowledge of radiographic examinations as well as procedures that require the use of contrast agents.
Knowledge of radiographic equipment operation and radiation safety.
Patient Record Systems (EPIC)

Responsibilities

The Imaging Supervisor performs administrative duties of management within the department, and is responsible for directing the day-to-day departmental activities, technologist staff and ancillary personnel.
The areas of direct responsibility are Diagnostic, Bone Density, EKG, Mammography, Computed Tomography, Nuclear Medicine, Echocardiogram, MRI, and Ultrasound.
Expected to respond to emergency situations involving the safety of other employees and the facility.
Assist with a possible evacuation of patients/residents.
Assists in performing first aid when necessary.
Understanding market trends and the impact on their AOR, contributing to AOR strategic and operational plans, translating these plans, and ensuring the understanding, alignment and commitment of AOR staff.
Effectively using established processes to ensure accountability for effective operations and resource management
Effectively using established processes to: select, align, engage, develop, manage and retain a team of highly skilled staff.
Achieving seamless delivery of quality patientcare and safety, excellence in patient experience and customer service.
Providing leadership and accomplishing objectives by ensuring the integration of processes and initiatives.