Supervisor Imaging - CT - Roper Hospital

Roper St. Francis Health Care•Charleston, SC

29d•Onsite

About The Position

Responsible for Imaging Department coordination and operational functions 24/7 with direct supervision of department staff including but not limited to: staffing schedules, coordination of daily workflow, ordering supplies, payroll maintenance, employee counseling, employee evaluation, employee recognition, interview process and fiscal management. Performs procedures as needed following established protocols. Technical and clerical duties required in conjunction with the above responsibilities. Responsible for operational excellence to ensure delivery of quality services in accordance with applicable policies and procedures. Encourages and maintains good customer relations and works in coordination with all departments, Physicians, Imaging and Hospital Leadership.

Requirements

Education: Graduate of an accredited school of Allied Health Professions.
Experience: At least 3 years of experience in Imaging Services required
Licensure/Certification: Must obtain modality specific registry within 6 months of hire. Registry may include one or more of the following: Registered with the American Registry of Radiologic Technologists (ARRT) in Radiography, MR, CT or Mammography, and/or Nuclear Medicine Technology Certification Board (NMTCB), or American Registry of Diagnostic Medical Sonographers (ARDMS). Certified or documentation that certification has been applied for with the SCRQSA required. Must have a current American Heart Association BLS for Healthcare Provider Card.
Knowledge/Skills: Must have strong interpersonal and communication skills. Knowledge of OSHA, DHEC, FDA and TJC standards and regulations. Responsible for safe and effective operation of imaging and computer related equipment. Ability to operate standard office equipment and software to include MS Office products.
Other: Requires a mature individual who projects a professional and business-like appearance. Must maintain strict confidentiality of work-related information.

Nice To Haves

Prefer BA or BS degree in Healthcare Management, Imaging or Business field.
Prior experience in a lead/supervisory capacity with experience in personnel management, operational productivity and fiscal responsibility preferred.

Responsibilities

Responsible for the overall care, quality, and process compliance of all patients having imaging procedures within assigned facilities. Provides direct patient care and performs imaging procedures on daily basis. Accountable for patient, employee, and physician satisfaction scores at established target levels and proactively manages this metric.
Has financial accountability for areas of service. With input of Imaging Leadership, helps with formulization of expense, revenue and capital budgets and manages and maintains budgets within outlined metrics. Ensures that staff uses all supplies and resources with emphasis on cost containment and expense improvement. Operates areas of responsibility within HBSI 25 - 50% benchmark for expense/revenue/productivity metrics. Provides variance reports on all financial metrics when requested. With Director(s) and aligned with RSFH growth initiatives, plans for growth and expansion of services through productivity improvements, service delivery enhancements, marketing and promotions.
Responsible for the most efficient utilization of resources, including, but not limited to HR and equipment within assigned facilities. Ascertains best clinical and productivity capability with HR resources and professional coverage and helps schedules types of procedures and patients accordingly. Ensures cross training and orientation of staff to different locations to ensure coverage and promote teamwork within span of control. Works with Imaging Director to strategically plan for expansion of imaging services encompassing HR resource planning as well and/or replacement/upgrade of imaging equipment with attention to minimizing schedule disruptions.
Assists with all necessary RSFH human resources related activities including group or individual Interviews, recommendation to Imaging Peer Interview process and subsequent support for hiring of successful candidate. Performs evaluations on a formal basis at least twice a year and provides continuous performance feedback on regular basis. Accountable for employee satisfaction scores at established target levels and proactively manages this metric.
Communicates as necessary with Imaging Mangers/Directors, Facility Leadership, and others as necessary and/or Radiologist or other medical staff regarding problematic operational issues or challenges within area. Is effective in both verbal and written communications and may be required to assist in writing routine/ discrepancy reports or make group presentations within department or RSFH. Communicates goals, new procedures/policies, initiatives and group solves with all staff through regular individual rounding and/ or group meetings.
Adheres to hospital, departmental and safety policies and procedures and is responsible for establishing safe environment for self, staff and patients. Ensures the practice of good radiation protection in accordance with ALARA principle and follows established guidelines, mandates, and/or recommendations by SC DHEC Bureau of Radiologic Health, ACR, FDA, TJC and other local, state or Federal governing organizations having jurisdiction over supervised area. Ensures proper use of radiation monitoring devices and other protective radiation or infection control equipment or gear.
Enthusiastically promotes the mission, values and Journey to Excellence of Roper Saint Francis Healthcare. Acts as a role model and leader for all supervised by acting professionally at all times by unselfishly assisting other members of the Imaging Team and/or other departments, by assisting wherever and whenever help is needed, by the demonstration of flexibility and accountability in all job duties, by maintaining confidentiality in salary, personal, medical, billing, business operations and other sensitive information, and by taking pride within imaging department, RSFH and the radiologic profession through the outward display of a genuine and positive confident demeanor at all times. Models the highest level of all customer service tenets to all those who interact with and treats all as internal or external customers. Performs all duties with excellence and seeks excellence from all those supervised.

Benefits

Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
Paid time off, parental and FMLA leave, short- and long-term disability
Tuition assistance, professional development and continuing education support

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