Supervisor I

Servicon Systems • Palmdale, CA

21d • $27 - $28 • Onsite

About The Position

The Supervisor I plays a critical leadership role at our multi-building NGC Palmdale campus. This position oversees second-shift custodial operations, ensures service excellence, supports a strong client relationship, and maintains a safe, compliant, and productive work environment. The Supervisor I directly supervises approximately 16 custodial team members and collaborates closely with the on-site manager, leads, and a dedicated floor care team. This is a hands-on role requiring strong field presence, excellent communication skills, and the ability to lead, coach, and inspire teams.

Requirements

• U.S. Citizen (required for site access and clearance eligibility).
• Minimum 1 year of janitorial supervisory experience (janitorial industry experience required).
• Bilingual (English & Spanish) – required to communicate effectively with staff and leadership.
• Strong working knowledge of janitorial procedures, equipment, and chemical usage.
• Ability to manage timekeeping/payroll in UKG or similar workforce management systems.
• Comfortable using technology, including email, tablets/laptops, inspection tools, and client platforms.
• Valid driver’s license and ability to pass an MVR check (driving company vehicles is required).
• Ability to pass background check, drug screening, and credit check per site requirements.
• Ability to walk, stand, drive, and work outdoors for extended periods.

Responsibilities

• Supervise a team of 16 second-shift custodial employees, ensuring consistent performance and adherence to Servicon and client standards.
• Conduct daily site walks and inspections using SmartInspect or other approved tools.
• Ensure proper staffing, manage call-offs, and coordinate shift coverage as needed.
• Support and guide the night lead and floor care team in executing nightly assignments.
• Maintain strong, proactive communication with the client and internal leadership through email, meetings, and real-time updates.
• Review and manage janitorial/facilities tickets using the client’s systems; ensure completion and follow-up.
• Participate in client meetings, walkthroughs, and operational check-ins as required.
• Manage timekeeping, attendance corrections, and payroll submissions in UKG.
• Maintain records, logs, inspection results, and follow-up documentation.
• Prepare and deliver operational updates, reports, and performance summaries as needed.
• Model and enforce Servicon safety policies, PPE requirements, and site-specific procedures.
• Ensure employees use chemicals and equipment safely and correctly.
• Provide coaching, performance guidance, and on-the-job training to team members.
• Drive company vehicles and golf carts between buildings across a large multi-site campus.
• Travel occasionally to nearby locations (up to ~35 miles) using company vehicles.
• Work in varying temperatures and weather conditions, including heat, wind, and cold.

Benefits

• Supportive, close-knit leadership team where supervisors, leads, and admins work collaboratively and genuinely support one another.
• Highly engaged client partnership — you’ll work at a site where Servicon is valued, respected, and trusted.
• Hands-on, dynamic work environment that keeps your day interesting with a mix of field work, team interaction, and client engagement.
• Opportunities for growth and development , including exposure to multi-site operations, floor care oversight, and future eligibility for orientation hosting and possible clearance opportunities.
• Strong operational backing with clear processes, corporate resources, and direct support from management.
• Autonomy and ownership — you’ll have real influence in shaping structure, improving efficiency, and enhancing daily operations.
• Stability and consistency with a solid team, reliable attendance culture, and long-tenured leaders who care about your success.
• Competitive compensation and benefits , including up to a 5% annual bonus and corporate-level benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees