Supervisor Housekeeping - Temporary

Hilton Grand Vacations • Myrtle Beach, SC

2d

About The Position

Supervises housekeeping operations, including rooms, common area, and heart of the house areas, to achieve and maintain the resort's high standards of cleanliness. Assists in training housekeeping staff, including safety, security, department procedures, and service guidelines. Inspects guestrooms and public areas throughout the resort. Maintains inventory at appropriate par levels and ensures employees have the necessary tools and supplies to perform their duties. Perform shift-associated work such as room assignment, vacant room discrepancy reports, and departure reports. Assist in all department meetings. Documents and communicates maintenance requests to the engineering department to ensure resort service quality standards are met. Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction. Assists in the performance review process. Performs other duties as assigned.

Requirements

• High School/GED
• 1-3 years related experience
• Basic computer and interpersonal skills.
• Ability to repeatedly lift/carry, push/pull items more than 25 lbs.

Responsibilities

• Supervises housekeeping operations, including rooms, common area, and heart of the house areas, to achieve and maintain the resort's high standards of cleanliness.
• Assists in training housekeeping staff, including safety, security, department procedures, and service guidelines.
• Inspects guestrooms and public areas throughout the resort.
• Maintains inventory at appropriate par levels and ensures employees have the necessary tools and supplies to perform their duties.
• Perform shift-associated work such as room assignment, vacant room discrepancy reports, and departure reports.
• Assist in all department meetings.
• Documents and communicates maintenance requests to the engineering department to ensure resort service quality standards are met.
• Responds quickly to guest requests in a friendly manner.
• Follows up to ensure guest satisfaction.
• Assists in the performance review process.
• Performs other duties as assigned.

Benefits

• Competitive base pay
• Eligible for quarterly bonus
• Benefits on day one
• Daily Pay - get your earned pay any time before payday
• Recognition Programs and Rewards
• Discounted Hilton hotel rates worldwide
• 401(k) program with company match
• Employee stock purchase program
• Paid Holidays, Sick days, and Generous Paid Time Off Program
• Tuition reimbursement
• Numerous learning and career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED