Supervisor Housekeeping

Hilton•Orlando, FL

34d

About The Position

The stunning Tuscany Village, Hilton Grand Vacations Resort is looking for a talented hospitality professional to complete our customer service-oriented team. Located on 34 acres of lush tropical landscape in close proximity to Orlando's major theme parks, shopping and dining attractions, our 720 keys property offers the perfect opportunity to showcase your customer service skills while learning and growing your career in hospitality with one of the most reputable brands. If you thrive on building personal connections with Owners, creating wonderful vacation memories for all guests and being part of a supportive, performance focused teams- then you belong with us. We were named on Newsweek's “Top Global 100 Most Loved Workplaces”, so if you are looking to join a property with a people-first culture that recognizes performance, you have arrived! Apply today! Why do team members like working for us: Competitive base pay Daily Pay- get your earned pay anytime before payday Recognition Programs and Rewards Discounted hotel rates 401(k) program with company match. Generous Paid Time Off and Paid Sick Days Employee stock purchase program Tuition reimbursement programs Numerous learning and advancement opportunities and more As a Housekeeping Supervisor , you would be responsible for performing your position's responsibilities in alignment with Hilton Grand Vacations culture by performing the following tasks to the highest standards

Requirements

High School Diploma/GED
1-3 years of related experience
Basic computer skills
Proficient English language to communicate both verbally and in writing with guests, owners, co-workers, and fully comprehend job assignments

Nice To Haves

CPR/First Aid
2+ years of Supervisory experience
Prior housekeeping experience in hospitality industry
Bilingual

Responsibilities

Coordinate staff schedules according to standards and forecasted occupancy; assigns daily work tasks to employees
Maintain room inventory timely and efficiently for the Front Desk
Documents and communicates maintenance requests to the engineering department to ensure resort service quality standards are met
Responds quickly to guest requests in a friendly manner. Follows up to ensure guest happiness
Displays professional image at all times through appearance, dress, and conduct
Ensures hotel complies with all federal, state, and local laws, including OSHA
Maintain compliance with both company policies and procedures.
Maintain the highest standards of professionalism when interacting with fellow team members, management, owners, members and guests.
Perform other duties as assigned by management.