Supervisor Hospital Admitting - DL
About The Position
Supervisor Hospital Admitting Hybrid | Devils Lake, ND Altru Health System is seeking a collaborative and motivated Supervisor for our Hospital Admitting team. This is a hybrid position, but weekly onsite presence is required to support staff and oversee daily operations. What You’ll Do Oversee daily operations in Hospital Admitting Lead, coach, and schedule staff Monitor productivity and conduct quality reviews Identify workflow improvements and collaborate with hospital departments Why This Role Stands Out Occasional work‑from‑home flexibility Hands-on leadership experience in a hospital setting Opportunities to learn from Altru’s leadership team Strong pathway for career growth and workflow optimization work The Hospital Admitting Supervisor is responsible for administering, coordinating, and reviewing performance for assigned staff. This position works closely with the Training Supervisor to train on quality review trends and productivity tracking. This leader seeks to identify and implement new and emerging strategies to increase efficiency, improve processes, and enhance the patient experience.
Requirements
- Driver's License with Acceptable Driving Record | Driver's License - Current State Licensed | Prior to Start Date | HR Primary Sources
- A minimum of 2 years Related Experience
- This position requires proficiency in reading, writing, and speaking English to ensure effective communication in the workplace and with patients, families, and team members.
Nice To Haves
- Associates - Related Field
Responsibilities
- Drives accountability and metrics reviews with staff.
- Ensures quality reviews and productivity standards are updated and reviewed with staff.
- Provides feedback to staff based on the quality reviews completed.
- Works with the trainer to develop tip sheets, training guides, and any other supplement data to help staff.
- Analyzes denials data to identify trends and shares findings to drive process improvements.
- Communicates with staff to prevent future denials.
- Refers patients accounts to Financial Counselors, as needed.
- Manages technical ticket submissions and works closely with Information Services to enhance, build and optimize the EMR system.
- Obtains the required information from the patient/family in order to complete registration and documents information.
- Completes bedside registration as needed to collect all appropriate information and eligibility verification.
- Creates pending readmissions for hospitalization of therapeutic, diagnostic and/or invasive procedures.
- Uses bed planning tools to resolve scheduling discrepancies according to standard operating procedure.
- Develops and implements short term goals and is responsible for measurable outcomes and effective use of resources.
- Responsible for program and service development in response to both internal and external stakeholders.
- Advises leadership of significant and/or unexpected variances.
- Demonstrates an understanding of the budget and assists leadership in keeping within fiscal parameters.
- Assists leadership in requests for capital expenditures.
- Participates in the development and implementation of policies, procedures, and job descriptions.
- Serves as a resource for staff and physicians regarding policies, procedures, and practices.
- Carries out the hiring process for Manager-approved positions.
- Provides information and makes recommendations to the Manager on disciplinary action and separation related decisions.
- Promotes continuous staff participation in the performance review process.
- Completes reporting and record keeping requirements accurately and within established timelines.
- Monitors services for efficiency and accuracy by evaluating, initiating and participating in restructuring of current and new procedures, services, and/or programs.
- Performs other duties as assigned or needed to meet the needs of the department/organization.
Benefits
- Altru offers a comprehensive benefits package to its full- and part-time employees.
- Excellent benefits include a health plan and 401(k) retirement plan.
- Other benefits include a dental plan, vision plan, life and disability insurance, education assistance, paid time off (PTO)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
Number of Employees
501-1,000 employees
