Supervisor, HME Services

ThedaCare

10d

About The Position

Summary : The Supervisor of HME Services provides direction and operational leadership of the department. Ensures team members safely and proficiently meet the demands of the department. Provides daily oversight of workflows, department schedules, and reallocates team members and resources based on business demand. Collaborates with providers and/or appropriate team members as needed to ensure appropriate plan of care. Ensures compliance with regulatory agency requirements and department policies and procedures. Promotes and strengthens employee engagement, process improvement initiatives, patient satisfaction, and workplace safety. Maintains and enhances interpersonal relationships with team members, patients, and visitors. Provides direct patient care services or consultation to support workflow.

Requirements

• Associate's degree
• Ability to move freely (standing, stooping, walking, bending, pushing and pulling) and lift up to a maximum of fifty (50) pounds without assistance

Responsibilities

• Demonstrates responsibility and accountability in the performance of assessment, reassessment, and implementation of the patient’s plan of care.
• Consults with other disciplines as may be required to coordinate patient care services.
• Is accountable for day-to-day operations including team member performance expectations, implementation of strategic and project action plans, work processes, scheduling, and resource management to support patient demand.
• Oversees development of department standards, department policies, protocols, and procedures using established policies and best practice to ensure quality output.
• Develops and evaluates standards for assigned units in accordance with regulatory guidelines.
• Maintains necessary documentation for accreditation purposes as well as operational delivery.
• Provides department oversight, feedback, and education to ensure team members are competent with department processes and standards.
• Ensures adequate inventory of supplies, materials, and equipment as required for units.
• Maintains liaison with equipment and supply vendors to maximize best practices.
• Assists in determining fiscal requirements for budgetary recommendations.
• Compiles data for operational reports, analyzes progress and trends, and makes appropriate recommendations to enhance strategic effectiveness.
• Assists in evaluation of equipment purchases to balance best practice with financial prudence.
• Is engaged in state and local networking to learn about new best practices within the industry.
• Ensures the recruitment and retention of competent team members to meet the needs of the business operations of the department.
• Oversees and ensures accuracy of time and attendance and payroll practices.

Benefits

• Lifestyle Engagement e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support
• Access & Affordability e.g. minimal or zero copays, team member cost sharing premiums, daycare

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees