Supervisor, Ground Operations (Overnight)

FreshDirect•Bronx, NY

42d•Onsite

About The Position

At FreshDirect, we are reinventing the grocery experience. Since day one, our mission has been simple: bring the best, freshest food directly from the farm to people's home - faster, fresher, and smarter than anyone else. We are not just a food company - we are a technology powered, customer obsessed team building the most innovative end to end food supply chain in the industry. From proprietary routing systems to our state of the art fulfillment center, every part of our business is designed to deliver unmatched quality, convenience and care. We partner directly with farmers, fishermen, and artisans to source the highest quality ingredients, then use smart data, automation, and logistics to get them to our customers' door at peak freshness. It's grocery shopping reimagined and we are just getting started. If you are passionate about innovation, care about what people eat, and want to be part of a team doing what no one else is doing, come build future of food with us.

Requirements

Two (2) - four (4) years of leadership experience
Must be willing and able to work in a refrigerated 20-38 degrees and freezer (-10) environment
Must be able to lift 50 pounds, stand/walk for up to 10-12 hours, willing and able to frequently push, pull, squat, bend, and reach, with or without reasonable accommodation
Must be able to work evenings, weekends and / or Holidays and be able to keep a flexible schedule during high volume production periods
HS diploma/GED required or equivalent experience
Required knowledge of Microsoft Office: Outlook, Excel,Teams and Word
Time management and prioritization skills
Proven ability to lead, coach and develop a successful team
Must be resourceful and exercise strong problem-solving skills
Ability to assist in recruitment, interviewing and training of new Associates
English Required - Bilingual a plus (English and Spanish)
Must embody and demonstrate company values and culture

Nice To Haves

Associates degree preferred.
Preferred but not required previous knowledge or experience with WMS and SAP.
Manufacturing, production, sanitation, food safety knowledge, HACCP, GMP, and OSHA, a plus
Experienced in food, perishables, and / or short shelf-life a plus

Responsibilities

Directs, Coordinates and manages all aspects of the daily order inbound operations in food safety, quality control and process as well as parts of pallet movement and truck unloading and resolves problems within span of control to the standards set by the company.
Guide, direct and motivate staff to drive productivity rates to have a successful shift
Manage daily staff schedule in accordance to budget and/or business needs by utilizing the staffing model designed by department
Resolve employee concerns and will partner with HRBP on all level investigations.
Identify, interview and train talent for the department including but not limited to coaching, training, scheduling, disciplinary functions and execute matrixes and standards of continued excellence.
Ensure follow through and compliance with: Food Safety, GMP's, HACCP, Safety Compliance and FD's policies.
Working with team on identifying areas of improvement, implementing new processes and documenting them accordingly with the partnership of Sr. Mgmt.
Oversee usage and handling of all equipment and machinery used in the department; including safety, driving PITO equipment and report all issues immediately.
Support and participate various company projects, initiatives and programs as needed.
Maintain clean, safe and organized work environment.
Must be able to write weekly schedules and manage associates' timecards using KRONOS
Must be able to comply with the 80/20 RULE: 80% on the floor, 20% off the floor

Benefits

Time to Recharge: Enjoy generous Paid Time Off, Safe & Sick Leave, and Paid Holidays so you can rest, reset, and spend time on what matters most.
Comprehensive Health Coverage: We've got you covered with medical, vision, dental, and voluntary disability benefits designed to support you and your family's well-being.
Future-Ready Finances: Build your future with our 401(k) plan + employer match and gain peace of mind with life insurance benefits.
Workplace You'll Love: Our modern Bronx campus features a state-of-the-art facility, a full gym, an inviting cafeteria, and an employee market. We also provide free parking and a shuttle service from nearby MTA stations for an easy commute.
Growth & Development: Your career growth matters to us. We offer leadership development programs, plus exclusive tuition discounts through our partnerships with local colleges.
Exclusive Perks: Get a 20% employee discount on FreshDirect online orders and our wine store. Shop amazing deals at our on-site employee market, and join fun engagement events and vendor spotlights where you can sample the very best of what we offer

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