Supervisor, Gateway

DSV • Torrance, CA

1d

About The Position

The Supervisor, Air Import Gateway is responsible for overseeing the Air import operations at our gateway facility, ensuring efficient and effective delivery of cargo, maintaining strong relationship with internal customers, warehouse team, and vendors. This role requires excellent communication and leadership skills, as well as a deep understanding of logistics.

Requirements

• College degree preferred or minimum 5 years’ experience.
• International transportation, Global logistics & Supply Chain seminars.
• Familiarity with freight forwarding, customs brokerage, and international logistics.
• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Proficient in using CW1 operating system
• Detail-oriented with strong problem-solving abilities
• Ability to work under pressure and meet tight deadlines
• Knowledge of industry best practices, emerging trends in air import and understanding market conditions
• Supervise and manage a team of Freight Forwarders in Air Import.
• Knowledge of air freight logistics and US regulations.
• English (reading, writing and verbal)
• Microsoft office (excel, word, outlook etc.)

Responsibilities

• Manage and supervise the air import gateway operations.
• Coordinate with the US local internal teams, warehouse, carriers and DSV Overseas agents to ensure timely and accurate shipment processing.
• Ensure all gateway activities are carried out in compliance with any company guidelines.
• Oversee the preparation of import documentation, including customs paperwork, shipping instructions, and compliance documents.
• Ensure compliance with local and international regulations and customs requirements.
• Monitor and track shipment progress and proactively address any delays or issues that arise.
• Train and develop team members, provide guidance and support and conduct performance evaluations.
• Identify process improvements opportunities and implement best practices to enhance operational efficiency and profitability. Execute improvements goals and targets and measure performance through KPIs.
• Maintain strong relationships with US local internal teams, DSV Overseas agents, carriers, stakeholders and the other DSV Gateways to ensure a high level of service and continued improvement.
• Other duties as assigned by Manager

Benefits

• Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short- and long-term disability coverage.
• Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits.
• Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%.
• To support work-life balance, DSV offers various paid time off programs and paid company holidays. Specific PTO and leave programs may vary by location and division in accordance with state or local laws

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level