Supervisor - FOH/BOH

Plum GPMM Tersylbran JV LLC • Omaha, NE

30d • Onsite

About The Position

The Supervisor is responsible for overseeing the daily front-of-house and kitchen operations at Plum Market Food Service – Eppley Airfield. This includes supervising front of house and kitchen staff, maintaining food quality and safety standards, and supporting the team in delivering a positive Guest experience. The ideal candidate is service-focused, dependable, and confident in leading a team in a fast-paced, high-traffic environment.

Requirements

• Minimum 2 years of experience in a supervisory role within fast-paced food service environment.
• Strong communication and organizational skills with the ability to lead a team effectively.
• Knowledge of food safety regulations and best practices.
• Experience with POS systems, cash handling, and front-end operations.
• Ability to work a flexible schedule, including early mornings, evenings, weekends and holidays.
• Must be dependable, proactive, and guest-focused.
• Ability to pass a federal airport background check to qualify for badging.
• Ability to stand for extended periods and lift up to 30 lbs.

Nice To Haves

• Exposure to food service operations in airport or high-volume environments.
• ServSafe or equivalent food safety certification preferred.

Responsibilities

• Supervise front-end Team Members, ensuring efficiency, professionalism, and guest satisfaction.
• Oversee back-of-house operations, ensuring proper food handling, preparation, and presentation standards are met.
• Provide daily direction, training, and support to kitchen staff to maintain a consistent level of excellence.
• Monitor inventory levels, assist with ordering, and ensure proper storage and rotation of products.
• Uphold all health, safety, and sanitation procedures in accordance with local and company guidelines.
• Support POS operations and ensure accurate cash handling, refunds, and guest transactions.
• Assist with scheduling, shift coverage and training of Team Members.
• Serve as the main point of contact for guest inquiries, complaints, or service escalations.
• Collaborate with leadership to identify process improvements and support service needs.
• Step in to assist with cooking and prep work as needed to support the team during busy periods.
• Open and close the front end as scheduled, including preparing daily reports and bank deposits.
• Work collaboratively with the Receiving Manager and Culinary Team to ensure smooth service and inventory flow.

Benefits

• Flexible Scheduling – Full-time and part-time positions available with a variety of retail shifts to support work-life balance.
• Hands-on Training – Gain valuable skills through our exceptional training programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees