Supervisor, Flow Operations

Hikma Pharmaceuticals USA Inc.•Columbus, OH

11d•Onsite

About The Position

As a developer, manufacturer, and supplier of essential medicines, Hikma Pharmaceuticals USA Inc. and its affiliates’ mission is to bring Better Health. Within Reach. Every Day.® for millions of patients around the world. We are a trusted, reliable partner and dependable source of over 750 high-quality generic, specialty and branded pharmaceutical products that hospitals, physicians and pharmacists need to treat their patients across North America, the Middle East, North Africa and Europe. Through our 32 manufacturing plants, eight R&D centers, and 8,500+ employees worldwide, we are always hard at work creating high-quality medicines and making them accessible to the people who need them. We are committed to building a diverse and inclusive team and encourage applications from candidates of all backgrounds. We are seeking a talented and motivated Supervisor, Flow Operations to join our team. In this role, you will be responsible for providing functional leadership on day-to-day operations spending 70% of your time coaching and developing team(s). Note: Entry-level supervisors (level 13) are developing and are new to the role. They will perform the below job tasks with the heightened oversight of their manager or more-tenured supervisor-peers to navigate most routine issues (personnel, training, quality, shift resource performance, etc.). Experienced supervisors (level 14) perform the below job tasks with greater proficiency and autonomy and require little-to-no oversight to manage these same routine issues on their shift.

Requirements

Associate’s Degree; other related experience may be considered in lieu of a degree
Expectation of successful completion of required management onboarding and development programs.

Nice To Haves

BS/BA degree preferred in Science, Engineering, Manufacturing, Industrial Technology, Business, or a related degree (based upon departmental requirements).
Experienced Supervisors (level 14) will have at least 1 year of successfully demonstrated supervisory/management experience at Hikma.

Responsibilities

Regular and predictable onsite attendance and punctuality.
Coach and counsel team.
Build accountability and share commitments with the team using Action Items: what, when, who.
Ensure expectations, desired outcomes, and consequences are clearly stated and understood.
Document Performance
Foster career development and growth
Develop and utilize effective teaching, coaching, counseling and disciplinary skills; utilize the five coaching techniques (Bridge of Confidence, Socratic Method, 4:1, Action Items, 10-80-10).
Provide strong, effective leadership to team.
Create an environment that encourages initiative and risk-taking.
Set stretch goals.
Communicate daily within and across shifts.
Work with team to identify obstacles and resolve problems.
Identify resources and solutions to remove obstacles.
Assess processes and practices to identify areas of improvement.
Identify and utilize resources to assist with process improvements.
Develop and maintain a thorough knowledge and understanding of policies, procedures, equipment, job tasks and other items relating to the team.
Utilize knowledge and experience to make informed decisions within guidelines.
Review policies, procedures, etc., to identify gaps and needs.
Ensure employees are trained and knowledgeable on changes, revisions and new policies, procedures, etc.
Ensure team activities are conducted in compliance with safety rules and regulatory issues.
Work with management to establish KPIs.
Monitor performance relating to KPIs.
Identify issues which interfere with the team’s ability to accomplish KPIs and act upon them.
Ensure compliance with regulatory, safety, cost, KPIs.
Communicate KPIs to team.