Supervisor - First Party Subrogation
About The Position
As a First Party Subrogation Supervisor, you will play a critical role in overseeing and managing the pre-litigation and litigation phase of claims within UAIC. This position leads a team of claim specialists to ensure timely recoveries and effective claims resolution in both pre-litigation and litigation matters. The First Party Subrogation Supervisor partners closely with in-house, outside counsel, internal departments, legal professionals, and external parties to drive favorable outcomes and maximize recoveries for the company. This position offers a remote work arrangement, allowing the ideal candidate to work from their preferred location within the Southeast region.
Requirements
- Minimum 5 years of experience handling claims, with demonstrated leadership experience (formal or informal), including mentoring, training, project leadership, or subject matter expertise.
- Strong knowledge of property and casualty insurance policies, regulations, industry practices, and laws.
- Strong negotiation, analytical, and problem-solving skills.
- Excellent verbal and written communication skills.
- Ability to work independently and in a team-oriented environment.
- Proficiency in relevant claims management software and tools.
- Bachelor’s degree in business administration, legal studies, or related field preferred.
- Adjusters license required.
Nice To Haves
- Bilingual preferred.
Responsibilities
- Provide strong leadership to a team of claims specialists.
- Conduct regular team meetings, performance evaluations, and provide coaching and feedback.
- Foster a collaborative and recovery-driven work environment.
- Monitor and oversee the end-to-end pre-litigation and litigation claims process, ensuring compliance with company policies and industry regulations.
- Evaluate and make recommendations on complex claims and settlement strategies.
- Review and approve settlement offer within established authority limits.
- Conduct thorough investigations to determine liability and assess potential recovery exposure.
- Identify and implement strategies to increase recovery and financial income for the company.
- Liaise with internal and external legal teams to obtain legal opinions, guidance, and direction on pre-litigation and litigation matters.
- Collaborate with legal professionals to develop effective strategies for claims recovery.
- Ensure adherence to company policies, procedures, and industry regulations.
- Stay updated on changes in insurance laws and regulations that may impact claims handling.
- Maintain accurate and comprehensive claim files, including all relevant documentation and communication.
- Generate reports and provide regular updates on claim status, trends, and performance metrics.
- Establish and maintain effective communication channels with insureds, adverse carriers, attorneys and defendants, and other relevant parties.
- Address customer inquiries and concerns in a professional and timely manner.
- Identify opportunities for process improvement and efficiency gains within the aim to develop a stronger, unified team.
- Implement best practices to enhance the claims handling process.
Benefits
- 401(k) Retirement Savings Plan with employer match.
- Comprehensive Medical, Prescription Drug, Vision, and Dental Insurance
- Paid Time Off, Holidays, and Leave programs.
- Flexible spending accounts
- Basic Life Insurance and Voluntary Life/ADD
- Short Term and Long-Term Disability
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
