Supv I Field Res

Service Experts • Duluth, GA

1d • Onsite

About The Position

The Supervisor, Field Operations supports the Field Management team through indirect supervision of para-professionals as they work to meet their daily and monthly objectives. This role regularly reports progress to management and typically reports to a manager level or above.Service Experts Heating & Air Conditioning is an equal opportunity employer committed to making its workplace accessible to individuals with disabilities, providing reasonable accommodations upon request for participation in the application and hiring process.Service Experts Heating & Air Conditioning, headquartered in Richardson, TX, provides HVAC and plumbing maintenance and repair to homes and businesses. The company emphasizes a strong focus on the customer experience and is committed to growth, aiming to be the best and biggest in its markets. They believe in doing what is right for their customers and employees, providing training, support, and opportunities for unlimited professional growth.

Requirements

• Minimum Experience: 6+ Years
• Minimum Education: Bachelor's Degree

Responsibilities

• Supports the Field Management team through indirect supervision of para-professionals as they work to meet their daily and monthly objectives
• Regularly reports progress to management
• Lead complex installations or cutovers
• Coordinate multi‑trade tasks and ensure sequence integrity
• Create job‑specific MOPs including steps, test points, evidence requirements, and rollback plans
• Perform functional tests and assist with commissioning
• Validate readings against acceptance criteria
• Execute precision mounting and alignment
• Verify tolerances with gauges and templates
• Troubleshoot live issues using meters, diagnostic tools, and configuration checks
• Verify labeling and documentation before handover
• Update redlines
• Train junior techs on best practices and measurement techniques
• Organize vehicle/tool kits
• Confirm parts completeness before departure
• Handle customer walkthroughs to demonstrate outcomes and usage
• Provide feedback to planners on job durations and method improvements

Benefits

• Training
• Support
• Opportunity for unlimited professional growth
• Reasonable accommodations for individuals with disabilities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 501-1,000 employees