Supervisor - Facility Maintenance Operations

United Airlines•Newark, NJ

5d•$115,990 - $141,766

About The Position

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape. Job overview and responsibilities This position is required to supervise facilities maintenance operations at United staffed maintenance locations. Responsible for the local maintenance planning and execution; productivity, accountability and dependability program execution and (SLA) service level agreement compliance delivering the optimum level of performance in support of safe and reliable airline operations. Partners with all local customer bases ensuring positive customer relations and service level goals achieved. Maintain a positive working together relationship in a union environment. Supervises Mechanic team performance and execution against all division and corporate maintenance objectives. This includes maintenance customer (SLA) service level agreement compliance, maintenance cycle time, all in service level goals / tolerances, planned and preventative maintenance program compliance. Leads efficient and effective team maintenance operations in a positive, productive and safe work environment. Supervises maintenance productivity, coordinates technical training, manages employee dependability issues, supports team recognition program and supports employee accountability programs in accordance with policy. Leads safe and environmentally compliant maintenance operations. Supports all safety / OSHA, environmental and training programs compliance. Supports safety mitigation programs and leads investigations that support root cause analysis of accidents, injuries and incidences involving facility areas or team personnel. Maintains proactive communication and positive relations with maintenance team and customer group stakeholders. Manages accurate and effective customer reporting and communication programs while sustaining positive customer service and effectiveness ratings. Supervises Mechanic team performance and execution against all division and corporate maintenance objectives This includes maintenance customer (SLA) service level agreement compliance, maintenance cycle time, all in service level goals / tolerances, planned and preventative maintenance program compliance Supports efficient and effective team maintenance operations in a positive, productive and safe work environment Supervises maintenance productivity, coordinates technical training, manages employee dependability issues, supports team recognition program and supports employee accountability programs in accordance with policy Lead safe and environmentally compliant maintenance operations Supports all safety / OSHA, environmental and training programs compliance Supports safety mitigation programs and leads investigations that support root cause analysis of accidents, injuries and incidences involving ground service equipment or team personnel Maintains proactive communication and positive relations with maintenance team and customer group stakeholders Manages accurate and effective customer reporting and communication programs while sustaining positive customer service and effectiveness ratings

Requirements

Post-secondary education in a technical- or maintenance –related field, or equivalent work experience
Minimum 2 years experience in a maintenance- related role
Knowledge of planning and execution of maintenance operations, leading a team of maintenance personnel, advanced computer skills
Possess related technical knowledge
Limited travel may be required
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position

Nice To Haves

Associate’s degree in business or related field
Related Skills / Trades Licenses
Prefer experience in building maintenance/systems-related maintenance operations
Prefer knowledge of facilities / bulding maintenance skills / trades, such as Electrical, HVAC, Conveyor, Plumbing, building maintenance / systems

Responsibilities

Supervise facilities maintenance operations at United staffed maintenance locations.
Responsible for the local maintenance planning and execution; productivity, accountability and dependability program execution and (SLA) service level agreement compliance delivering the optimum level of performance in support of safe and reliable airline operations.
Partners with all local customer bases ensuring positive customer relations and service level goals achieved.
Maintain a positive working together relationship in a union environment.
Supervises Mechanic team performance and execution against all division and corporate maintenance objectives.
Leads efficient and effective team maintenance operations in a positive, productive and safe work environment.
Supervises maintenance productivity, coordinates technical training, manages employee dependability issues, supports team recognition program and supports employee accountability programs in accordance with policy.
Leads safe and environmentally compliant maintenance operations.
Supports all safety / OSHA, environmental and training programs compliance.
Supports safety mitigation programs and leads investigations that support root cause analysis of accidents, injuries and incidences involving facility areas or team personnel.
Maintains proactive communication and positive relations with maintenance team and customer group stakeholders.
Manages accurate and effective customer reporting and communication programs while sustaining positive customer service and effectiveness ratings