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Bally'sposted about 2 months ago
Entry Level
Rock Island, IL
Amusement, Gambling, and Recreation Industries
About the position
As a EVS - Supervisor, you will play a huge role in the welcoming experience of our guests by creating a clean and safe environment. The EVS Supervisor position will work a second shift schedule. This position's starting wage is $18.
Responsibilities
- Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
- Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations
- Assist with developing, implementing, and enforcing, policies and procedures in accordance with regulatory requirements, safety protocols, internal controls, Company policies and procedures, and organizational goals
- Select, train, and develop team members through education, training, coaching, and corrective action
- Monitor labor resources to ensure maximum effectiveness in guest services
- Produce and maintain a clean and safe environment
- Make suggestions for improvements in operations with emphasis on increasing guest satisfaction, generating revenue, and minimizing costs
- Conduct and document inspections of public areas of the property to ensure all is cleaned and well maintained
- Ensure storage closets are properly stocked with supplies and all equipment is properly maintained
- Maintains inventory of department keys
- All other duties as assigned
Requirements
- Must be 21 years of age or older
- Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
- High school or equivalent is required
- Must be proficient in the entire Microsoft Suite
- Must have excellent communication, organization, and interpersonal skills
- Must have excellent problem-solving skills and must be able to work with shifting priorities
- Must be able to work flexible shifts, including weeknights, weekends, and holidays
Benefits
- Competitive wages with annual performance reviews
- Comprehensive health coverage plan that includes medical, dental, and vision
- 401(K)/ Company Match
- Access Perks and Childcare discounts
