Supervisor, Environmental Services / Housekeeping (Day Shift)

Stanford Health Care•Stanford, CA

63d•$38 - $49•Onsite

About The Position

Located in the heart of Silicon Valley, Stanford Health Care’s (SHC) mission is to heal humanity through science and compassion, one patient at a time. Environmental Services (EVS) interacts daily with patients, staff, and visitors, creating significant opportunities for impacting and enhancing the patient and employee experience. They are responsible for general aesthetics, cleaning, and waste streams and are essential to Infection Prevention initiatives for multiple buildings. We are seeking an Environmental Services Supervisor to fulfill an essential role within our team. This is a full-time role Monday through Friday with shifts starting at 7:00 a.m. and will work one weekend per month. Environmental Services Supervisor II oversees the work of an assigned group of Environmental Services employees; ensures that proper procedures are followed by staff and monitors the ordering and use of supplies and materials. This position supervises cleaning and maintenance procedures unique to an acute care hospital. This position also has responsibility for the quality of environmental maintenance of a number of hospital areas.

Requirements

High school diploma or GED equivalent required.
Two (2) years of Environmental Services experience in healthcare setting or relevant experience required; three (3) years preferred.
Experience managing ≥ 25 full time employees required.
Floor care knowledge.
Infection Prevention/HAI knowledge.
Ability to gather, analyze and provide clear and concise information both verbally and in writing.
Ability to learn and work within specific department/unit/agency office policies and procedures as well as to apply laws, rules, policies, or procedures affecting assigned work.
Ability to maintain strict confidentiality of personnel records and patient information and to handle sensitive matters discreetly, understanding and applying HIPPA regulations, hospital and department policies and procedures.
Ability to work effectively, exercise initiative, apply reason and judgment in prioritizing changing and/or conflicting tasks, work under pressure in a fast-paced setting, cope effectively with interruptions, and handle a high-volume workload with accuracy and efficiency, and meet deadlines.
Ability to work efficiently as a team member and establish and maintain cooperative and productive working relationships with all levels of medical, professional, administrative, and support personnel contacted in the course of work.
Knowledge of and ability to use basic office equipment including photocopier, fax, printer, telephone, and desktop computer and ability to maintain orderly and accurate files and records, including confidential and sensitive material, both electronic and hard copy, for ease of access and retrieval.
Knowledge of and demonstrated proficiency in the use of computer applications, such as word processing, spreadsheet and/or database and ability to quickly learn and become proficient in using staffing and scheduling applications.

Nice To Haves

Bachelor’s degree in a work-related discipline/field from an accredited college or university preferred.
Experience in a union environment preferred.
Joint Commission experience preferred.

Responsibilities

Effectively managing daily operations of the environmental services department.
Developing and maintaining staff schedules.
Conducting regular facility inspections.
Providing active leadership, fostering team collaboration, and training staff to ensure optimum performance.
Abide by regulations.
Strong communication and administrative skills.
Creates and maintains staff schedules.
Upholds HR policies and provides ongoing staff and management training.
Evaluates work habits, performance and attendance of staff. Documents and makes recommendations regarding employees’ performance, retention and/or promotion. Takes corrective action as indicated by hospital policies and appropriate labor agreements.
Maintains required records, gathers statistics and prepares reports as required.
Monitors workflows and effects change to improve quality and efficiency of services.
Plans, schedules, and directs staff to assigned areas of the hospital and its satellite facilities. Monitors and tracks progress; provides feedback to staff.
Tours hospital regularly, covering each assigned area to observe and inspect cleanliness of facilities and work in progress.
Train staff in technique of cleaning and disinfecting facilities, use of chemical agents and equipment, collection and disposal of infectious materials and general environmental maintenance particular to acute hospitals. Ensures compliance with safety and sanitation policies in all areas.
Ensure employees adhere to company policies and legal regulations.
Serves as a link between staff and upper management.
Participates in the hiring process. Screens, interviews, and provides recommendations for candidate selection.
Performs daily Patient Satifaction rounds to solicit same day patient feedback and ensure service standards are met.
This position may require on-call availability during non-standard hours, including nights, weekends, and holidays, to meet business needs and respond to emergencies as necessary. The employee may receive additional compensation if assigned as part of the Facilities Services & Planning (FS&P) Leader on Call Program.