Supervisor, Environmental Services (EVS)

San Manuel Band of Mission Indians • Highland, CA

22d • Onsite

About The Position

Under the guidance of the Assistant Manager, Environmental Services (EVS), the Supervisor of Environmental Services (EVS) is responsible for maintaining the health and safety standards. This position provides guidance and daily directives to EVS team members. Leads and manages their team to complete all goals and missions set forth, ensuring a best-in-class culture for maintenance of the facility.

Requirements

• Bachelor’s degree in business or related field degree required.
• Minimum one (1) year of Housekeeping or Casino experience required.
• Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above.
• Must have working knowledge of Microsoft Office (Word, Word Perfect, Excel, Outlook).
• Must have exceptional typing and penmanship skills.

Nice To Haves

• Minimum one (1) year of Supervisory experience preferred.
• Minimum one (1) year of union experience preferred.

Responsibilities

• Oversees the execution of all EVS duties and responsibilities in the Casino, which includes cleaning, disinfecting, and sanitizing of all surfaces. Ensures all Health Department and health and safety guidelines and protocols are maintained at all times.
• Oversees assigned Environmental Services (EVS) Team Leaders and Housekeepers, ensuring effective team coordination and performance. Collaborates with upper management to develop and communicate strategic team concepts that support the completion of daily, weekly, and long-term goals. Gives safety instructions and necessary training to new and existing team members. Keeps team members updated on proper procedures, techniques, materials, and equipment.
• Engages with guests by responding to inquiries, providing information, offering warm greetings, and assisting as needed. Supports brand loyalty initiatives by delivering outstanding customer service to both internal and external clients.
• Collaborates with management to ensure compliance with departmental requirements. Oversees and maintains accurate records of all team members' attendance calendars and personnel files.
• Documents all Environmental Services (EVS) team activities in the department journal, ensuring accurate and comprehensive records. Oversees the availability, proper identification, and labeling of essential equipment, parts, and chemicals in accordance with Safety Data Sheets (SDS) guidelines, confirming they are in safe working condition before project initiation (e.g., hard hats, back braces, safety glasses). Enforces adherence to established safety protocols, including the use of caution tape and hazard signage. Maintains a thorough understanding of the recycling program, monitoring team member compliance to promote sustainability efforts. Conducts routine walk-throughs of all areas to verify the successful completion of assignments and proper clean-up.
• Performs other duties as assigned to support the efficient operation of the department.

Benefits

• As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees.
• Your commitment to San Manuel is matched by our commitment to you. We offer a Total Rewards package of monetary, benefits and development rewards to individuals who meet and exceed specific goals. These programs support our pay-for-performance philosophy.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees