Supervisor EMS Operations- Mounds View

Allina Health • Mounds View, MN

10d • $38 - $52

About The Position

Step into a leadership role as an EMS Operations Supervisor, where you'll guide field crews, ensure high-quality patient care, and drive operational excellence. Make a direct impact on your team, your community, and the future of emergency services. Responsible for the day-to-day leadership and performance of emergency medical services (EMS) teams. Ensures operational excellence through effective scheduling, training, compliance, and performance monitoring. Focuses on internal team development and operational readiness, playing a key role in maintaining high standards of patient care and staff accountability.

Requirements

• Associate's degree in Paramedicine, Emergency Medical Services, or related field within 36 months of hire
• 2 years of experience as a paramedic or EMT in a pre-hospital setting
• Passing of Fitness for Duty testing
• Certified Paramedic - Office of EMS required-if role is in the state of Minnesota
• Certified Paramedic - WI Emergency Medical Services required if role is in the state of Wisconsin upon hire
• FEMA100-Intro to Incident Command System - FEMA Management institute required within 1 year of hire
• FEMA200-ICS Single Res-Initial Action - FEMA Management institute required within 1 year of hire
• FEMA700-Natl Inc Mgmt System-Intro - FEMA Management institute required within 1 year of hire
• Advanced Cardiac Life Support and Basic Life Support - American Heart Association or American Red Cross required upon hire. After hire recertification required through American Heart Association
• Pediatric Advanced Life Support; American Heart Association or American Red Cross. For employees hired prior to June 1, 2025, required by January 1, 2027. After hire recertification required through American Red Cross
• Valid Driver’s License required upon hire - MN and WI residents must obtain a valid driver’s license in their state of residence within 60 days of employment

Nice To Haves

• 2 years supervisory or team leadership experience

Responsibilities

• Leadership of employees.
• Provides coaching, feedback, and performance development.
• Monitors and analyzes team performance metrics to identify trends and resolve issues.
• Ensures assigned staff maintains required certifications and licensure.
• Participates in the incident command structure during major events.
• Investigates and resolves internal concerns, complaints, and incidents.
• Collaborates with internal and external stakeholders to improve operational efficiency.
• Collaborates with internal and external stakeholders to improve operational efficiency.
• Other duties as assigned.

Benefits

• Medical/Dental
• PTO/Time Away
• Retirement Savings Plans
• Life Insurance
• Short-term/Long-term Disability
• Voluntary Benefits (vision, legal, critical illness)
• Tuition Reimbursement or Continuing Medical Education as applicable
• Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree