Supervisor Distribution System - EAST Distribution Operations Center (DOC)

Oncor•Irving, TX

12h

About The Position

As the East Distribution Operation Center (DOC) Supervisor at Oncor, you’ll supervise the operation of the electric distribution system including the coordination of routine and emergency switching and service restoration to maintain optimum system operating conditions. This role will ensure proper communication to the appropriate supervisors, managers and function level management. This position will have a 6 week rotational shift scheduling, in advance, with shifts including: Mon-Fri 6am-2pm, 2pm-10pm, and 10pm-6am. Weekend 6am-6pm and 6pm-6am.

Requirements

Strong analytical, critical thinking, problem solving, and troubleshooting skills.
Effective written, verbal, and interpersonal communication skills.
Able to meet deadlines while managing multiple tasks.
High School diploma, GED or equivalent is required.
Applicants with 5+ years of electrical distribution experience are encouraged to apply.

Responsibilities

Ensures that all safety procedures involved in the dispatch operation are followed at all times to protect the public, company personnel and equipment.
Supervises multiple distribution operators to maintain and monitors the integrity of the electric distribution system including the direction of all restoration activities within the area of responsibility with the principal front line responsibility during or after hours, weekends and holidays as listed above.
Oversees daily planned and unplanned switching activities are executed according to DOC procedure.
Develops and maintains lines of communication between the DOC and internal and external stakeholders regarding DOC operations including emergency and management level notifications.
Ensures proper record keeping and corrections and compliance with Standard Operating Procedures (SOPs).
Provides for training, coaching and job-related experience in support of employee growth and development. Responsible for tracking operator training progression.
Assists in the development of standard operating procedure documents, training and other DOC operations as necessary and ensures adherence to standard operating procedures in the dispatch operation.
Supports system and process improvement initiatives and actively contributes to the development and implementation of new operational systems and processes.
Participates in cross-functional initiatives and projects to contribute operational expertise and process alignment.
Performs all essential aspects and functions of the job as well as any other specific job requirements.
Available for call-out and assist with storm restoration as needed.

Benefits

Annual incentive program.
Competitive health and welfare benefits (medical, dental, vision, life insurance).
Ability to earn wellness incentives (up to $2,300 in 2026 as an Employee only) and other wellbeing resources.
401k with dollar-for-dollar company match up to 6%.
401k match with student debt program.
Cash balance pension plan.
Adoption Assistance.
Mental health resources.
Employee resource groups.
Tuition reimbursement.
Competitive vacation, 10 company holidays and 2 personal holidays.
Paid parental leave.
Salary continuation for up to 6 months for approved employee illness or injury.
Other perks such as commuter benefits, electric vehicle incentive program, appliance purchase plan.
Participation in benefit programs for employees in collective bargaining units is subject to the applicable collective bargaining agreement.