Supervisor Direct Support

Elizabeth Richardson Center Inc•Springdale, AR

50d

About The Position

The Waiver Supervisor is responsible to oversee the operations of our waiver programs. Responsible for hiring, supervising, training, and retaining quality waiver employees. Responsible for ensuring high-quality, safe programming is provided to individuals served by waiver employees. Provides transportation for clients, as needed.

Requirements

Ability to communicate effectively and timely with consumers, clients, peers, and staff.
Ability to read and interpret documents such as safety rules, operating, maintenance instructions, and procedure manuals.
Ability to write detailed reports and correspondence.
Ability to operate common household appliances.
Ability to send and receive communication to and from peers.
Knowledgeable of clients’ rights.
Knowledgeable of program rules, regulations, and guidelines, or ability and desire to learn and know where to find the resources.
Minimum level of education required – High School Diploma, GED, or equivalent.
Proficiency in Microsoft Office Suite required.
Minimum years of experience required – One (1) year of relevant, supervised work experience with public health, human services or other community served agency.
Must pass an extensive background check.
Must comply with drug testing requirements.
Reliable transportation is required.
If you are a van driver for ERC, you must have a valid Arkansas driver’s license, meet safe driver’s requirements and be 18 years of age.
Licensure requirements- Must meet minimum licensure annual training requirements.
This role includes licensure requirements for Administrators, Health & Safety, and HIPAA training.
Be certified to perform CPR and first aid within 30 days of employment.

Nice To Haves

Preferred level of education required – Trade School or Bachelor’s degree in a related field.
Preferred years of experience required – Three or more years of related experience. Plus, two years of supervisory experience.
Preferred knowledge of programs and services for individuals with disabilities.
Preferred experience working with nonprofit organizations.
Previous work with state licensures and related annual audits a plus.
Previous work with state licensures and related annual audits a plus.

Responsibilities

Oversees and coaches the work assigned to staff and assists in shift assignments.
Assists with the planning and preparation of training and orientation of new DSPs.
Recommends personnel actions (hiring, performance management, etc.)
Supervise services across various programs based on staffing, program, and organizational needs.
Supervisors are cross-trained at numerous homes and must be able to work with a wide variety of persons with intellectual disabilities.
Train, mentor, and support program staff, promoting a collaborative and efficient work environment.
Completes weekly environmental checks as assigned.
Coordinates emergency drills as assigned.
Works with the programmatic team to ensure that active treatment is being provided continuously.
Provides personal care and assists individuals served with self-help skills including toileting, grooming, feeding, bathing, dressing, etc.
Observes and records data to document the progress of individuals served toward objectives.
Uses appropriate behavior modification techniques to manage the behavior of individuals served.
Reviews recommendations for positioning of individuals served, transfers, use of adaptive equipment, feeding protocols, etc., and demonstrates a good understanding of the needs of each individual served.
Proactively communicates any questions or concerns with other care team members.
Accompanies clients on outings as requested.
Assists in preparing and serving the client meals.
As required to fulfill the ERC mission.