Supervisor, Desktop Engineering (R4768)

Shield AIWashington, DC
$88,000 - $130,000

About The Position

The Desktop Engineering Supervisor oversees the engineering, automation, and lifecycle management of all corporate endpoints, ensuring a secure, reliable, and scalable end-user computing environment. This role blends hands-on technical expertise with leadership responsibilities, guiding a team of Desktop Engineers and Support Analysts while driving modernization initiatives across device management, imaging, patching, software deployment, and endpoint security. The ideal candidate is a forward-thinking technical leader with strong communication skills, deep experience in modern endpoint management platforms, and a passion for automation, standardization, and continuous improvement.

Requirements

  • 5+ years of experience in Desktop Engineering, Endpoint Management, or EUC roles.
  • 2+ years in a technical lead or mentorship capacity.
  • Deep experience with modern endpoint management platforms (Intune, Jamf, SCCM/MECM).

Nice To Haves

  • Experience with Conditional Access, identity-driven security, and Zero Trust concepts.
  • Familiarity with endpoint analytics, telemetry, or monitoring tools.
  • Experience with virtual desktop platforms (Azure Virtual Desktop, Citrix, VMware Horizon).
  • Relevant certifications (Microsoft, Jamf, ITIL, CompTIA).

Benefits

  • Bonus
  • Benefits
  • Equity
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