Supervisor - Dental Production (Monday to Thursday 6:00pm to 4:30am)

Glidewell Dental•Memphis, TN

30d

About The Position

Essential Functions: Follows designated manager’s direction and ensures action items are carried out amongst direct reports. Oversees the production flow and quality in assigned sub-department. Monitors key performance indicators in order to make calculated decisions and improvements as necessary within sub-department. Responsible for developing and establishing goals for assigned sub-department and staff. Responsible for managing direct reports and hiring as needed. Utilizes extensive technical knowledge to make decisions and accomplish department goals. Mentors technician and quality control staff in order to meet performance expectations. Ensures quality expectations and standard operating procedures are followed by working closely with quality control staff and technicians. Ensures high productivity by problem solving and delegating turnaround time schedule. Communicates with internal and external stakeholders in a prompt and professional manner. Follows up on specific requests made by the doctors and ensures prescriptions and preferences are followed Performs other related duties and projects as business needs require at direction of management.

Requirements

High School Diploma or GED.
Minimum of three (3) years in a dental background (dental technician or CDT) preferred
Two (2-3) years of team leadership or supervisory experience is required

Responsibilities

Follows designated manager’s direction and ensures action items are carried out amongst direct reports.
Oversees the production flow and quality in assigned sub-department.
Monitors key performance indicators in order to make calculated decisions and improvements as necessary within sub-department.
Responsible for developing and establishing goals for assigned sub-department and staff.
Responsible for managing direct reports and hiring as needed.
Utilizes extensive technical knowledge to make decisions and accomplish department goals.
Mentors technician and quality control staff in order to meet performance expectations.
Ensures quality expectations and standard operating procedures are followed by working closely with quality control staff and technicians.
Ensures high productivity by problem solving and delegating turnaround time schedule.
Communicates with internal and external stakeholders in a prompt and professional manner.
Follows up on specific requests made by the doctors and ensures prescriptions and preferences are followed
Performs other related duties and projects as business needs require at direction of management.