Supervisor, Delivery (Warehouse)

Martignetti Companies•Taunton, MA

About The Position

Position Overview: The primary purpose of this position is to oversee the daily activities of the delivery operation. This position provides operational direction and leadership to all associates supporting delivery requirements. Encourages and enables personal and professional growth of all hourly associates. This position will be responsible to oversee fleet requirements and work with our third-party provider on timely repair of all equipment.

Requirements

High School/GED Required, with Bachelors + equivalent experience preferred.
Experience (Minimum Needed): Minimum 5 years of Supply Chain
Specialized Knowledge Needed for Performance of Job: Above average computer skills, knowledge of Word and Excel. In-depth knowledge of Transportation and Routing Systems
Special Skills: Skill in conflict resolution and negotiation
Other: Skill in effective, clear oral and written communications; Ability to lead, motivate and secure performance of staff positions in achieving key performance goals

Responsibilities

Ensure a safe and clean workplace to avoid injuries and handle Workers Compensation matters for employees injured on the job.
Establish priorities and ensure compliance.
Establish and maintain daily production schedule.
Broad knowledge and understanding of OSHA regulations.
Ensuring appropriate staffing levels and operating schedules to meet delivery requirements and schedules.
Ability to work in a fast-paced and demanding environment.
Meet established sales, customer service and delivery expectations.
Maintain staffing and equipment needs for the operation.
Train and develop drivers and helpers for the delivery operation.
Interface with Customers and Salesmen to resolve delivery issues as they come up.
Position supports both inbound and outbound transportation teams as needed.
Work closely with Operations Manager and Director to ensure compliance with company and department policies and procedures; recommend improvements as needed as well as to collective bargaining agreements.
In consultation with Operations Manager or Director, administer disciplinary action as needed.
Ensure proper allocation of resources to complete daily workload in a timely and cost-efficient manner.
Ensure accurate and timely completion of daily workload with strong focus on customer service while controlling costs.
Evaluate daily performance and shift resources as needed.
Ability to function effectively in multi-union warehouse environment.
Responsible for the preparation of customer delivery schedules and subsequent daily routing of orders to ensure customer service and low cost.
Responsible for supervising the union truck check in team
Provide back-up for delivery and or routing coverage
Train, support, and coach drivers and helpers
Work closely with the safety manager to support all safety initiatives
Other duties as assigned