About The Position

This position is for EPES Transport, LLC., a division of Penske Logistics, based in Greensboro, North Carolina. The primary purpose of the Dedicated Operations Supervisor role is manage the day-to-day operation of assigned Dedicated Account(s), ensuring that Safety, Customer, and Driver Goals are met or exceeded. Driving profitability through contract compliance, expense mitigation, and business growth. Location: Coppell TX. Shift: Sunday - Thursday 10pm - 6am

Responsibilities

  • Coordinate and schedule customer shipments to align with service requirements, acting as the primary point of contact for day-to-day customer needs.
  • Ensure accurate and timely submission of payroll in compliance with company standards.
  • Manage billing processes, ensuring accuracy and timeliness; collaborate with customers to resolve any discrepancies.
  • Engage with drivers to address daily operational concerns, escalating issues as necessary to maintain service quality.
  • Partner with PTL to ensure all equipment receives timely preventative maintenance and necessary repairs.
  • Implement and oversee company safety programs, including Smart Drive, High Risk Driver Reporting, and driver coaching initiatives.
  • Other projects and tasks as assigned.
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