Supervisor, DC Operations, Receiving (B-Shift)

Tory Burch • Mcdonough, GA

80d

About The Position

You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today! The typical day is atypical. You may develop and implement daily operational plans aligned with service level agreements (SLAs) and business goals, oversee labor scheduling, resource allocation, and workflow coordination to meet productivity and efficiency targets, and monitor key performance indicators (KPIs) such as accuracy, throughput, and efficiency, taking corrective action as needed.

Requirements

• H.S. Diploma/G.E.D. required; Bachelor's Degree preferred
• 3+ years of related experience working in a distribution environment; 1+ year of management/people leadership experience
• Prior experience with automation within a distribution environment and experience in a high volume/high value distribution center is a plus
• Strong leadership skills with a willingness to lead by example, ability to motivate for high performance, and ability to manage team members at various performance levels
• Strong interpersonal skills with an ability to build effective cross-functional relationships, navigate interactions with all levels of management, and maintain professionalism at all times
• Ability to establish and maintain professional relationships
• Proficiency in warehouse management systems and Microsoft Office suite
• Excellent organizational and problem-solving skills
• Excellent verbal and written communication skills with the ability to think strategically as well as tactically
• Must have English proficiency (speaking and understanding)
• Able to lift and move up to 35 lbs
• Able to actively walk the warehouse floor; and stand for extended periods up to 12 hours
• This facility is a multi-shift building so the right candidate must be flexible with their schedule to include nights and weekend schedules if/when needed

Nice To Haves

• Prior experience with automation within a distribution environment
• Experience in a high volume/high value distribution center

Responsibilities

• Develop and implement daily operational plans aligned with service level agreements (SLAs) and business goals
• Oversee labor scheduling, resource allocation, and workflow coordination to meet productivity and efficiency targets
• Monitor key performance indicators (KPIs) such as accuracy, throughput, and efficiency, taking corrective action as needed
• Collaborate with inventory control and cross-functional teams to ensure seamless material flow and stock accuracy
• Maintain compliance with company policies, safety regulations, and industry best practices
• Promote and maintain a 5S culture by implementing organizational and process improvement initiatives
• Prepare and present reports on operational metrics, challenges, and improvement strategies
• Facilitate effective communication across all levels of the organization, ensuring alignment between departments
• Collaborate with key partners such as transportation, inventory control, customer service, and other stakeholders to resolve issues and streamline operations
• Identify and implement process improvements to enhance efficiency and reduce waste
• Challenge the status quo, leveraging data and insights to refine operational workflows
• Address operational challenges with practical solutions, ensuring seamless execution across departments
• Lead, train, and mentor employees to enhance performance and career development
• Conduct performance evaluations, set clear expectations, and provide coaching to drive individual and team success
• Monitor attendance, productivity, and adherence to company policies, addressing performance issues promptly
• Partner with Talent to manage employee relations, including conflict resolution and corrective actions
• Foster a positive, collaborative work environment that encourages continuous improvement and teamwork
• Ensure all employees are informed of company policies, safety protocols, and performance expectations
• Encourage innovation and a culture of problem-solving among team members

Benefits

• Generous benefits to help you take care of your mental and physical health
• Employee discount and access to exclusive sales
• Access to ongoing training and career development programs
• Flexible scheduling, including three-day workweeks
• Casual dress code
• Opportunities to give back through the Tory Burch Foundation and paid volunteer days

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Merchant Wholesalers, Nondurable Goods
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees