Supervisor, Customer Service

Church & Dwight CoFort Collins, CO
244d$30 - $44

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About The Position

The Customer Service Supervisor is responsible for leading a team of customer service representatives to ensure they deliver high-quality service to customers. This role involves monitoring team performance, providing coaching and feedback, and ensuring that the team meets its performance goals. The supervisor also handles escalated customer issues and collaborates with other departments to improve overall customer satisfaction.

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