Supervisor Customer Service - COS
Southwest Airlines
223d•$34 - $36
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About The Position
The Customer Service Supervisor at Southwest Airlines is responsible for managing and training Customer Service Agents, Operations Agents, and Skycaps at the station. This role emphasizes safety and compliance while ensuring that various Ground Operations Teams complete their assignments effectively. The supervisor will observe and guide team members, communicate important updates, and pivot between tasks as needed. The position requires working assigned shifts based on seniority, which may include early mornings, late evenings, weekends, and holidays.
