Supervisor, Critical Facilities Operations

NTT Ltd. • AZ

74d • $102,600 - $141,000

About The Position

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Requirements

• Strong background in electrical and mechanical systems design review, layout, installation, commissioning and operations.
• Expert knowledge of low voltage systems, including fire, security and PLCs.
• Expert knowledge of NFPA Electrical, Fire and Life Safety and building codes.
• Expert knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25 and compliance issues.
• Expert knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations).
• Experienced with data trending / tracking and analysis and ability to rapidly learn and use PC based, integrated critical monitoring systems.
• Strong supervisor skills.
• Excellent communication skills, both written and oral.
• Extensive hands-on experience installing, maintaining and troubleshooting large commercial and industrial mechanical & electrical systems.
• Ability to train the electrical and mechanical teams on the systems and the procedures.
• Ability to conduct power & fire system capacity, safety and code compliance assessments.
• Ability to operate in and promote a rigorous process-driven, team environment.
• Ability to logically analyze and solve problems.
• Ability to multi-task multiple projects.
• Detailed oriented.

Nice To Haves

• Certified Electrician preferred in state where assigned.
• CPR/First Aid and NFPA70E Certification during employment.
• Forklift Certified.

Responsibilities

• Supervises the Data Center Technicians and the Facilities Technicians.
• Operates and maintains data center in such a condition as to assure the most optimal uptime to customers for facilities services (electrical, cooling, etc. measured by Five 9’s).
• Tasks out the CFOps team in such a way that complies with all local, state, and federal requirements for fire, health and Life Safety.
• Provides tasking for the daily operations and maintenance scheduling of non-critical and critical maintenance.
• Ensures the CFOps team works effectively to achieve the CFOps goals, reviewing budget, staff planning, NPS, efficiency, etc.
• Analyzes data center equipment to obtain maximum effectiveness and efficiency; safety, cost, equipment longevity, and reliability.
• Conducts in-depth training with the Data Center Technicians on equipment, PM’s, QA and CFOps procedures/processes.
• Manages and maintains all training documentation; provides documentation to HR.
• Ensures data center operates at maximum efficiency, including: analyzing existing operating conditions, recommending new technologies, maintaining customer SLA requirements, and improving overall efficiency while maintaining budget expectations.
• Works with customers to provide successful installs that exceed expectations – delight the customer.
• Supervises the safety and well-being of all CFOps team.
• Responsible for shift assignments, timekeeping review & approval and PTO approval for all assigned Data Center Technicians and Facilities Technicians.
• Writes and Reviews non-critical and critical Method of Procedures (MOP’s), Standard Operating Procedures (SOP), Standard Method of Procedure (SMP) and provides input.
• Supervises the execution of non-critical and critical Method of Procedures and ensures their thorough completion.
• Performs other duties as assigned.

Benefits

• Competitive compensation based on experience, education, and location.
• Base salary for this position is $102,600 - $141,000.
• Annual bonus based on individual and company performance.
• Paid time-off, medical, dental, and vision benefits.
• Life and supplemental insurance, short-term and long-term disability.
• Flexible spending account.
• 401k retirement plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree