Supervisor, Credit and Collections

Waste Management • Phoenix, AZ

351d • Hybrid

About The Position

Supervises day to day activities of the credit and collections area including credit, billing, and collection efforts. To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. Other minor duties may be assigned and may vary by location.

Requirements

• High School Diploma or GED (accredited).
• 4 years of relevant work experience (in addition to education requirement).
• Must be authorized to work in the US.
• Must be in the Phoenix area, no relocations.
• Must be open to working in-office Monday - Thursday and remote on Fridays.

Nice To Haves

• Accounting/bookkeeping skills
• Credit and collections experience
• Customer service skills
• Supervisory skills

Responsibilities

• Maintain responsibility for the daily accounts receivable credit, billing, and collection process in accordance with Waste Management policies and procedures.
• Monitor payment requirements on high dollar accounts.
• Oversee collections staff to ensure outstanding accounts are called and collection files maintained.
• Maintain basic understanding of applicable federal, state and local credit regulations affecting credit and collection procedures.
• Hire, train, supervise and develop staff, including coaching, counseling and discipline.
• Review, rate and evaluate credit/collections staff's performance on an annual basis in accordance with PDS guidelines as provided by the people department.
• Direct or prepare financial reports in accordance with Waste Management requirements to ensure meeting various deadlines and due dates.
• Creates and submits reports to senior management.

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Short Term Disability
• Stock Purchase Plan
• Company match on 401K
• Paid Vacation
• Holidays
• Personal Days

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Waste Management and Remediation Services
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees