Responsible for supervising and coordinating daily workflow and leadership of staff. Activities include developing operating procedures and managing personnel and resources. The supervisor serves as a resource to the department staff by providing technical direction and resolving workflow problems or improvement opportunities within the department. This role involves assessing individual workload and staffing patterns, selecting, assigning, and evaluating personnel, and recommending or initiating associated personnel actions. The supervisor may take on caseloads as needed to assist with staffing, ensuring authorization timeframes and regulatory requirements are met. Key duties also include interviewing, hiring, training, and reviewing eligibility personnel, as well as problem-solving and disciplinary actions. The position participates in the analysis of current policies and procedures and in the development of new or updated standard operating procedures and workflows, and attends departmental, interdepartmental, and facility meetings as needed.
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Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
Number of Employees
101-250 employees