Kelsey-Seybold Clinic - Supervisor Compliance Support - Memorial Villages

UnitedHealth Group • Houston, TX

7d

About The Position

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation’s leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together.
General Role Description:
Under the oversight of the Program Compliance Manager in conjunction with the Laboratory Director, the Compliance Support Supervisor provides administrative support to ensure the consistent quality, safety, and overall compliance of the Laboratory Services Program with department and organization policies and procedures, and local/state/federal regulations. Serves as ongoing liaison between patient, provider, and other internal/external entities in administration of the Laboratory Services program.
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

• 5+ years of experience in a clinical laboratory setting or laboratory business setting; minimum of 2 years in a supervisory role
• 2+ years of waived testing performance
• ASCP MLT/MT or equivalent; or, 2+ years KSC experience as a Laboratory Services Supervisor, or must obtain ASCP MLT/MT or equivalent within 12 months of employment.
• Valid driver’s license
• Knowledgeable of CLIA regulations and ability to summarize inspection findings for Compliance, Waived and PPM certifications
• Intermediate/Advanced Microsoft Office Suite skills
• Knowledge of budgeting, billing, cost analysis, and quality control/assurance for waived testing
• Familiarity with AAAHC, CAP, OSHA, and CLIA regulations
• High attention to detail and solid customer service and professional etiquette
• Practical experience with routine laboratory equipment and procedures
• Solid written and verbal communication skills, with the ability to deliver clear, tailored presentations
• Excellent time management: able to work independently, prioritize tasks, and oversee operations across multiple sites
• Effective leadership skills, including change management, collaboration, team motivation, and creating a positive, supportive work environment
• Proven ability to solve problems, manage multiple projects, and perform well under pressure

Nice To Haves

• Bachelor’s degree in Medical Technology or related science/field of study
• 2+ years of experience as a laboratory supervisor. Preceptor/Training resource

Responsibilities

• Provides administrative support to ensure the consistent quality, safety, and overall compliance of the Laboratory Services Program with department and organization policies and procedures, and local/state/federal regulations.
• Serves as ongoing liaison between patient, provider, and other internal/external entities in administration of the Laboratory Services program.

Benefits

• a comprehensive benefits package
• incentive and recognition programs
• equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees