About The Position

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South. Responsible for leading the day to day activities of assigned program. Provides direct specialized supervision as outlined by the program model and/or by associates' unique credentialing requirements. Accountable for all staff activities, client services, program planning and development, and regulatory compliance. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence. A Brief Overview Responsible for leading the day to day activities of assigned program. Provides direct specialized supervision as outlined by the program model and/or by associates' unique credentialing requirements. Accountable for all staff activities, client services, program planning and development, and regulatory compliance. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

Requirements

  • Master's Degree Counseling
  • Master's Degree Psychology
  • Master's Degree Social Work
  • Master's Degree Child Development
  • Master's Degree Sociology
  • 3-5 years Community outreach programs
  • 3-5 years Healthcare environment
  • Supervisory or Management
  • Demonstrated ability to communicate and effectively interact with peers, medical staff, and patients/families.
  • Demonstrated excellence in ability to lead and motivate individuals and groups toward the accomplishment of organizational goals.
  • Demonstrated ability to write program policies and procedures that conform to regulatory requirements.
  • Demonstrated ability to organize multiple tasks, schedules, projects, and maintain control of own and other’s workflow.
  • Ability to work independently and to consistently exercise sound judgment and initiative in a wide range of circumstances.
  • Ability to understand and prepare complex written materials.
  • Ability to negotiate with and between individuals or groups of people in daily work environments.

Responsibilities

  • Plans, coordinates, and directs activities to ensure sufficient quality of service provision.
  • Provides oversight, training and support to the assigned community program using approved program content.
  • Provides direct specialized supervision as outlined by the program model and/or by associates’ unique credentialing requirements.
  • Orients, trains, prepares work schedules for associates in assigned area, and monitors daily work assignments for adequate caseload.
  • Develops and implements quality assurance and program outcome measures for all services provided.
  • Provides ongoing performance feedback/evaluation, coaches and completes annual performance review.
  • Recommends personnel actions including hiring, promotions, and corrective actions.
  • Participates in program evaluation and continuous improvement process for the service area.
  • Maintains accountability method, files and data pertinent to successful program operation.
  • Follows all funding agencies and contractual provisions assuring successful annual program evaluation.
  • Prepares reports and correspondence as needed for program oversight and funding sources.
  • Assists in development of productivity measures and annual budget.
  • Monitors inventory, expenditures, and budget variances.

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Number of Employees

5,001-10,000 employees

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