Supervisor, Community Health Access Team (CHAT)

EvergreenHealth • Kirkland, WA

97d • $80,849 - $129,334

About The Position

We're the Community Healthcare Access Team (CHAT), and we partner with many community organizations to help low income and uninsured residents of EvergreenHealth's service district. Our programs are supported by tax levy funds and serve residents living in cities within King County Public Hospital District No. 2. One of the team's primary roles is to assess, coordinate and make appropriate referrals for your care within and outside the EvergreenHealth network. CHAT also addresses barriers to services such as limited financial resources and/or social support, lack of health insurance and access to quality care, and limited language proficiency. Some of the services CHAT can provide include assistance in accessing charity care, pharmaceutical patient assistance programs, referrals to transportation programs, and psycho-social assistance.

Requirements

• Associate’s degree or equivalent combination of education and experience.
• 3 years of increasingly responsible operations experience in a health care setting, preferably in a medical clinic.

Nice To Haves

• Bachelor’s degree

Responsibilities

• Provides supervision for daily operations of assigned outpatient clinic section (i.e. patient care team, front desk, records, ancillary services).
• Ensures optimal daily patient flow and allocation of resources to meet demand for services with available staff.
• Addresses patient care or service problems as necessary.
• Assists with achieving budgeted expenses on a monthly and annual basis.
• May assist with development of the office revenue, expense and capital budgets within Evergreen Health guidelines.
• Ensures the office and personnel are in compliance with Evergreen Health policies.
• Ensures operation is in regulatory compliance with all governing agencies or bodies (OSHA, J C, Medicare, HIPAA etc.).
• May be responsible for the timeliness, accuracy and security of the patient medical record within the office.
• May be responsible for ensuring training of staff in proper use of systems and EMR processes and procedures.
• Works in collaboration for the development of continuous quality improvement culture and follows through on projects from design through completion, learning and next steps, in conjunction with department management and others as appropriate.
• May be responsible for monitoring productivity, data collection and reporting.
• Performs other duties as assigned.

Benefits

• Medical, vision and dental insurance
• On-demand virtual health care
• Health Savings Account
• Flexible Spending Account
• Life and disability insurance
• Retirement plans 457(b) and 401(a) with employer contribution
• Tuition assistance for undergraduate and graduate degrees
• Federal Public Service Loan Forgiveness program
• Paid Time Off/Vacation
• Extended Illness Bank/Sick Leave
• Paid holidays
• Voluntary hospital indemnity insurance
• Voluntary identity theft protection
• Voluntary legal insurance
• Pay in lieu of benefits premium program
• Free parking
• Commuter benefits
• Cafeteria & Gift Shop Discount

What This Job Offers

• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees